Superior Chrysler Dodge Jeep Inc.

Reason for Visit: Sales

I recommend this dealer: No

My Review of Superior Chrysler Dodge Jeep Inc.:
was bold faced lied to about service that needed to be performed on my vehicle a 2005 jeep liberty. Service manager thought that my wife wes either too dumb to question him or that i was when it came to his so called service emergencys. He told us during recall service of front ball joints that the brake shoes only had 10 percent of pad life left in front and 15 percent of life left in the rear. Everyone knows that disk brakes wear at about three to one faster in front as opposed to rear(lie#1).Then he told us that the transmission needed to be flushed and was past due at 20 thousand miles(lie #2). Then he told us that differential fluid could only be changed by the dealership because it took a special friction modifier that was a dealer only item and could only be used by the dealer and not sold to public (lie #3). When questioned about all of these things and others I was told that I should have bought it at their dealership if I know what he means. I probably would have bought it at this dealer if thewy werent $3500 ofr more higher on everything we looked at as opposed to the dealer in Huntington. That is the sole reason that I had bought the last three chrysler products at huntington after first trying Superior. Horrible prices at the sale and even worse scare tactics in the service department. This is why everyone I have talked to that have purchased here have either never bought another chrysler product or have at least never bought here again. Thanks

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