Susquehanna Dodge Chrysler Jeep Ram

Susquehanna Dodge Chrysler Jeep Ram
950 Hellam Street
Wrightsville, Pennsylvania 17368
(717) 252-2412

Manufacturers: Chrysler, Dodge, Jeep, Ram


Most Reviewed Employees
Tricia Harrison Tricia Harrison
Sales Representative
Randy Rohrer Randy Rohrer
Sales Representative
Larry Roach Larry Roach
BusinessLink Manager
Kyle Leeds Kyle Leeds
Sales Representative
Jason Fornoff Jason Fornoff
Parts Advisor
James Bell James Bell
Sales Representative
Heather Perrota Heather Perrota
Service Advisor
George Vermulen George Vermulen
Parts Advisor
Duane Markle Duane Markle
Sales Representative
Corey Grim Corey Grim
Sales Representative
Need a New Car?

Dealership Amenities
Express Service
After Hours Drop-Off
Parts Store
Cable TV
Children's Play Room
Customer Lounge Area
Free Coffee
Free WiFi
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 2:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
119 Reviews
Susquehanna Dodge Chrysler Jeep Ram

Overall Score: 5 Star Rating4.9



About Susquehanna Dodge Chrysler Jeep Ram
Certified: Susquehanna Dodge Chrysler Jeep Ram
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Susquehanna Dodge Chrysler Jeep Ram has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



Missy Lively
5/7/2012 1:22:51 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tricia Harrison

My Review of Susquehanna Dodge Chrysler Jeep Ram:
Tricia was very knowledgeable with every answer she gave. She took the time to explain everything in details. She is very friendly and kind. Took our concerns seriously. Asked us what we wanted then went and got just that for us. She made this experience wonderful and I can't thank her enough for all her help. I recommend Tricia to anyone that wants a no worry, no hassle car buying. Her great personality puts you at ease and she will make you feel comfortable in asking any questions. Even the stupid ones. I had plenty of them. You will walk away with what you want and the feeling of nothing but joy and happiness. Thank you again Tricia!!

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Raymond Brace
4/24/2012 2:55:52 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Randy Rohrer

My Review of Susquehanna Dodge Chrysler Jeep Ram:
this dealership provided excellent service and the friendly sales people made this sale happen in a timely manner and I am very satisfied with my truck purchase, therefore I am very willing to recommend this dealership to my friends and family because of their overall customer service and the price of the truck

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Tim Lawver
4/20/2012 3:22:38 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tricia Harrison

My Review of Susquehanna Dodge Chrysler Jeep Ram:
I just recently purchased a brand new car through SUSQUEHANNA DODGE, and had nothing short of spectacular experience. This is the third vehicle I've purchased through this dealership, and each time, I have worked with Tricia Harrison. Tricia is a fantastic salesperson! She is an incredibly hard worker with a great sense of humor, and is always willing to go the extra mile. While my most recent experience with Tricia was exactly what I've come to expect from such a stellar associate, and dealership... the most shining example that comes to mind is when I purchased a new Jeep Wrangler from SUS DODGE last year. I contacted Tricia on Dec 31, that's right, New Year's Eve!... and told her I was interested in purchasing a new Wrangler. She told me to come in so we could sit down and discuss what specifically I was looking to get. I did so, and within about an hour (all due to Tricia's hard work), we had found the exact vehicle I was interested in. Unfortunately, the jeep was over an hour and a half away! Somehow, Tricia was able to get the Wrangler to the dealership by 10 that night (ON NEW YEAR'S EVE!!!) and told me that she could have it ready for me in the morning. I honestly thought to myself, "No way..It's New Year's Day! She'll be spending the day with her family". But sure enough, I showed up at SUS DODGE a little after 10am and there was Tricia, with my Jeep all ready to go! This simple little act spoke volumes as to her commitment to her customers, as well as to her character. It is for this reason (and many more), that I went first to Tricia and SUSQUEHANNA DODGE when I was yet again in the market for a new vehicle......

..and I was not disappointed.

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saldarigo
4/12/2012 9:19:26 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: James Bell

My Review of Susquehanna Dodge Chrysler Jeep Ram:
The professional and courteous sales staff made buying my car a pleasure. So far I have made one visit to the service department for a minor issue and have found them to be as courteous and professional as the sales department. I have no reservations recommending Susquehanna to others and will definitely return to them in the future.

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coastercarl
4/5/2012 6:19:45 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Randy Rohrer

My Review of Susquehanna Dodge Chrysler Jeep Ram:
I had purchased a Car there in September, and was very satisfied. However due to change in Employment I had to go to a cheaper Car Payment. I called Randy and he said come on over and we will see what we can do. Randy and the crew at Susquehanna worked very hard for me. I decided on a 2012 Dodge Avenger SXT Plus. To my surprise I got what I owed on the other Vehicle plus another Thousand Dollars for Trade In. I was very happy and relieved. This is a dealership that is interested in making their Customer happy and not how much Profit they can get off of you. I really love my Dodge, and look forward to many Years of Driving. Thank you Randy and everyone associated at Susquehanna for helping me. I love Susquehanna Dodge!

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jbray01
3/19/2012 3:23:27 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tricia Harrison

My Review of Susquehanna Dodge Chrysler Jeep Ram:
Tricia was very helpful in my new car decision. My husband and I drove several cars at Susquehanna and at other lots and were able to get a great deal on my new Durango. It was a great buying experience.

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Ihavenoidea
3/6/2012 3:08:14 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tricia Harrison

My Review of Susquehanna Dodge Chrysler Jeep Ram:
I enjoyed my experience with this car dealership. The only improvement I can think of would be to go over the details of the car a little more. I'm a little tech-challenged so I needed more time for explanation of how things work. I wasn't sure about the key fob. Not sure where everything is button/dial wise. It would have been better for me to have an hour of daylight with my salesperson to completely understand how to operate the vehicle so that I feel confident driving it.
I did appreciate my salesperson's efforts to help me get the very best price and payment plan available.

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myantcon
2/28/2012 11:04:00 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Corey Grim

My Review of Susquehanna Dodge Chrysler Jeep Ram:
Salesman went out of his way to find the car I wanted. Going so far as to locate it in Connecticut and have someone drive there to get it.

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levinpa
1/9/2012 5:59:11 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Nevin

My Review of Susquehanna Dodge Chrysler Jeep Ram:
We have returned to this dealership twice for service after purchasing a used Wrangler. The first visit resulted in a warranty repair. Excellent experience. Problem was diagnosed, repaired, and we were completely informed about the problem, time required, and given a loaner vehicle. Our second visit was for routine service and accessory installation. We wanted fog lights installed. Jeep offers 2 varieties. Initially we wanted the 'above bumper' lamps since our bumper did not have the lamp knock-outs. Nevin suggested a new bumper from a Jeep that was just upgraded. For only a few dollars more than the 'above bumper lights', we got an original equipment bumper with integrated fog lights. We considered this a real value and a great price too.

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mikezrebiec6
12/30/2011 7:50:45 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Cheyne Henry

My Review of Susquehanna Dodge Chrysler Jeep Ram:
I had a great experience at the dealership. I was able to check out and test drive many different cars before finding one that fit me with no pressure or sense of being pushed through the process.

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