Suss Pontiac

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Suss Pontiac:
After trying to buy a car at several local dealerships and getting getting treated like some stupid kid. I went online and found the car I wanted at SUSS for a great price. It was almost 4,000.00 lower than other dealerships wanted, and since I already owned another pontiac they knocked off another 1000.00. And it didn't even matter that my other pontiac was 40 years old, all I needed was a current registration. The sales person was very respectful and she even wished me a happy birthday when she noticed the date on my license. I found their entire staff to be very friendly and helpful.
With little to no pressure at all, they were all very laid back.

They even gave me directions to get back home so I could avoid Denver traffic.

Some of my local dealerships could learn a lesson in how to treat people right from the sales people at SUSS.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Suss Pontiac:
Very bad company to deal with. I was so stupid for having bought a car there. I was overcharged, treated rudely given terrible service. I've bought 2 more new cars since then and you can be sure they did not come from Suss

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Suss Pontiac:
I just locked my keys out of my Bonneville. Of course, that meant I locked the keys to the lockbox where my title and insurance info are as well. I called Suss Pontiac here and was told to go to Dept. Of Motor Vehicles to get new paperwork and then figure out a way to get to them with it so they could cut a key. You need the VIN and proof of ownership, of course. They didn't get the job, and so my rating on the quality of work is unknown, but this site requires an answer or you can't go on. <br><br>I called Mike Shaw Buick, and they were great. They said that since the info was in the car, all I needed to do was have a photo ID and give them the VIN, they'd cut a key and send a guy over to verify ID-all at the same cost as if I'd have walked in the door. Now that's customer service, and the way to gain and maintain customers! That's a fabulous example of how to solve a problem, and gain a new customer! Way to go Mike Shaw! <br><br>Mike

Share on Facebook

Was this review helpful to you? Yes | No