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Sutton Ford

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.4
4,396 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,396 reviews

April 19, 2024

Everyone was so friendly and helpful! My salesperson was so willing to answer any questions that I had. More

by jessibatterman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Logan, Nick Shaqra, Vino, Kevin
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Apr 19, 2024 -

Sutton Ford responded

Thank you for sharing about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!

Helpful
April 18, 2024

The salespeople and Eric are so nice! The dealership certified my used car although the rear shocks were leaking badly! More

by robin.brady
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Logan
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Helpful
April 14, 2024

This is what a buying experience should be! The people involved were awesome,went thru everything I should know about the truck and electronics. Yes, I would go back on my next auto. Mel Wilke More

by wilkens390
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg
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Apr 15, 2024 -

Sutton Ford responded

Thanks, Mel, for your feedback on your recent visit to Sutton Ford. It's great to hear that we were able to assist you and that you had such a positive experience.

Helpful
April 10, 2024

Very great place to buy a car great people good staff helped me out the whole time More

by henderson1028t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Sutton Ford responded

Here at Sutton Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Helpful
April 09, 2024

I enjoyed the experience of dealing with this dealer. The staff is great and very helpful, friendly while being professional. Everything has been explained to me bern clearly, thanks for the honesty and More

by mamadoudiakhate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Logan and Mandy Renee
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Apr 10, 2024 -

Sutton Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Sutton Ford!

Helpful
April 06, 2024

Top notch customer service. My service needs are addressed in a prompt and professional matter. More

by DJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittani Ashley Culpepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Eric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sporando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2024 -

Sutton Ford responded

DJ, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
April 06, 2024

I have nothing but great things to say about my experience with Ford and this dealership. Customer service is excellent & they go above & beyond for their customers. More

by jjrnalls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elli Lane, Vino Smith, J.T.
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Apr 07, 2024 -

Sutton Ford responded

It's great to hear that Eric was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sutton Ford!

Apr 08, 2024 -

jjrnalls responded

Eric was not the person who assisted me, it was Elli Lane. I contacted Eric who was referred to me but he never responded.

Helpful
March 22, 2024

I can’t say enough good things about this dealership. Everyone from Latrice our internet contact to Taiya our sales person to Vinc the financial manager were just great! More

by PeggyLynne
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Latrice in Internet and Taiya Sales
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Mar 24, 2024 -

Sutton Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sutton Ford!

Helpful
March 22, 2024

I all ways enjoy at sutton ford this is my fourth car purchase sutton that why I keep coming back More

by carlcook10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Mohrbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cree Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Eric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa melissa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2024 -

Sutton Ford responded

We appreciate your business and this review, Carl, and would like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

Helpful
March 22, 2024

Professional, friendly, shows true concern. Since Anita S retired Ali has proven to be a very good replaced, concern salesman for my years of buying from Anita. Thanks Ali. More

by 203mhakins
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ali in Sales, and Finance person
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Mar 24, 2024 -

Sutton Ford responded

Thank you for choosing Sutton Ford. Your feedback and rating mean a lot to us. We're glad Ali was able to help, and we hope to see you again!

Mar 24, 2024 -

203mhakins responded

Your welcome

Helpful
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