Sutton Ford - Service Center

I took my vehicle in for a diagnostic check for a check engine light that was on. Upon taken my vehicle too Sutton Ford I had absolutely NO issues with my brakes. The service person called my husband ins engine light that was on. Upon taken my vehicle too Sutton Ford I had absolutely NO issues with my brakes. The service person called my husband instead of me to discuss the issues with my vehicle That was unprofessional I brought my vehicle in myself NOT MY HUSBAND , MY NUMBER WAS ON THE PAPERWORK NOT MY HUSBAND'S . WTH! I was told there was a pool of brake fluid noticed underneath the vehicle its strange how can I drove from the loop to Matteson, IL with NO brake issues but all of the sudden I have a serious leak, the Vehicle was in a unsafe driving condition . Sutton Ford sabotage my vehicle, I believe because my vehicle was an older model they sabotage it in hopes I would purchase another vehicle. We all know Ford isn't getting much business and they had to lay off employees because sales are low . I advise everyone to STAY THE HECK AWAY FROM SUTTON FORD ,THEY ARE SCAMMERS AND CROCKS !!!!! More

I was not happy with my service. Service provided took to long. I ended up with more problems a week later. Service provided took to long. I ended up with more problems a week later. More

Professional and courteous to work with. I've been a customer since their conception. Would recommend them for service and a new purchase. I've been a customer since their conception. Would recommend them for service and a new purchase. More

Close to home and excellent service crew throughout your establishment! When you want the best, you better call Sutton Ford in Matteson establishment! When you want the best, you better call Sutton Ford in Matteson More

Jessica and Torrey have made my experiences great. I will come back. Not only did I get great service but great hospitality, too. Means a whole lot! Thank my shuttle driver, too. Thank you lad I will come back. Not only did I get great service but great hospitality, too. Means a whole lot! Thank my shuttle driver, too. Thank you ladies and Ford Team More

Great support staff. I Jessica go over an above to accommodate clients and support the staff. Thanks Jessica. She’s like a wedding planner taking care of everything I Jessica go over an above to accommodate clients and support the staff. Thanks Jessica. She’s like a wedding planner taking care of everything. More

Quick lane very good and I will do it again. Maybe now I'll get my oil changed there also. Maybe now I'll get my oil changed there also. More

Well Tony has been the best dealer person that I have dealt with the dealership is good they took care of what I needed to have done so I wasn't bothered with it even though my car stayed there a couple dealt with the dealership is good they took care of what I needed to have done so I wasn't bothered with it even though my car stayed there a couple of days thank you for the service More

Competent staff. Comfortable waiting areas. Clean bathroom. I appreciate the car wash! Friendly and courteous atmosphere. Comfortable waiting areas. Clean bathroom. I appreciate the car wash! Friendly and courteous atmosphere. More

Very friendly people to deal with. Prompt service. Asked about my recall when I came in for my oil change and took care of it Prompt service. Asked about my recall when I came in for my oil change and took care of it More