Have dealt with this dealership for many years and always considered the Service Dept top notch up until recently. Brought our vehicle that was recently purchased from them back to them for service within 2 weeks of owing it because it had issues. After a couple of hours they indicated they could not find the issues that we were having and we were told bring it too another dealer because it is under warranty. Well I did just that and the other dealer found the issues within less than an hour, the other dealer addressed the issue, ordered the parts to correct the issues and fixed my car! I'm pretty disappointed with Swansons Service dept at this point after being long time customers of their's. Appears they didn't not want to address the issues and passed it off to someone else. Also I would suggest that if you decide to purchase a used vehicle from them, that you take it another mechanic and or service dept and have it checked out. Our vehicle had less than 20,000 miles on it and was 1 yr old and these issues should have been caught if the vechicle had been fully checked out before putting it up for sale.

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This Dealership is unlike any other I shopped at. Absolutely no pressure, they didn't even ask me for my phone number after I looked at a used truck. I shopped here first then looked at 5 other dealers and Swanson's price was by far the best. They are a little behind on technology by having a runner go to the DMV instead of having it done in house. I am very pleased with my overall experience and I usually dislike car dealerships.

Thank you Mario

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