My Review Of Szott M-59 Toyota Scion:
I chose Szott Toyota because a physician/friend recommended them to me after I shared my bad experience at McInherney Toyota. I had been a 20 year customer of McInherney until my wonderful salesman Rick retired. McInherney's sales man would not negotiate my desired price and actually GAVE me Suburban Toyota's phone number! Really? A 20 year customer of theirs and he threw me away. But that was a blessing in the end for it led me to Szott! Upon sharing my story my friend recommended I take the drive to Waterford as he and his family have had a very positive experience and highly recommended Szott.
I started with email and was quickly responded to by Dan Hazen. Dan answered all of my questions and dealt with patiently with me. He worked with me and he was able to get me a brand new 2014 Blizzard Pearl Toyota Prius UNDER my price goal!
Dan introduced me to salesman Dave Radcliffe on a cold winter day, Feb. 22, 2014, I felt warmth immediately, I felt treated like family as if I had known Dave all my life. What was unique is that Dave informed me that his daughter was currently in labor and he may have to excuse himself to take a phone call when the baby was born. How exciting! We took a test drive, Dave showed me all the unique functions of the Prius. While at his desk going over paper work he received the wonderful news of the birth of his new grandaughter, Mom and baby healthy! Dave displayed complete professionalism even while awaiting the news of his new grandaughter. He gave me undivided attention and showed interest in me as a person not a sales quota.
I was NOT chased away at Szott, as a matter of fact I've now met my new Toyota dealership who I will share with my friends, family, co workers. I was embraced by caring, kind and professional people, Dan, Dave and Andy.
Dave Radcliffe didn't end his relationship with me once I drove away the day I purchased my new car, he followed up several times so far and when I came back to sign up for the tire/rim insurance he and Andy welcomed me and my husband as if we were close friends/family.
Thank you Dr. Mason too!
I am elated to have found that kind, caring sales people exist who are not just interested in how much money they will make on you. Szott's people met my budget and actually went under the monthly payment I set! It was a win / win for both.
Szott's people Dan, Dave and Andy cared more about building a LONG TERM relationship with me and my family than they did about making a one time sale.
You're the BEST Szott Toyota!
Dave Radcliffe thank you for the awesome customer service, kindness, patience, excellent follow up and treating me like family and NOT sending me to another dealership because you were looking at your commission. You're the BEST!
Dan Hazen thank you for being so patient with all of my questions, my price range, and for exceptional follow up! Thank you for NOT sending me to a competitor because you wouldn't make a BIG commission on me. You're the BEST!
Andy thank you for your efficiency taking care of all the paperwork, treating my husband and I like close friends/family. You're the BEST!
Todd Szott, Thank you for hiring such AMAZING people! You're the BEST!!!! Thank you for being FOR the customer.
Toyota: This dealership FAR exceeds ALL others in the Tri County!
FUTURE TOYOTA CUSTOMERS READING THIS: This IS the BEST dealership in the tri county area! I've visited many! You'll be treated with respect, kindness and they really do care about meeting your car buying needs. You'll be welcome at Szott!
Szott's New Customer!
Alisa Audet and family
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