Read Reviews TSG Auto

TSG Auto

TSG Auto

10310 South Dransfeldt Road
Parker, Colorado 80134


(303) 841-2551

TSG Auto
Manufacturer: Used Car Dealer

Write a ReviewWrite a Review

  • Customer Service:

    4.7
  • Quality of Work:

    4.6
  • Friendliness:

    4.8
  • Overall Experience:

    4.6
  • Pricing:

    4.6

24-Month Rating

based on 52 reviews

4.7

4.7 out of 5

52 lifetime reviews

TSG Auto

Most Reviewed Employees

  • Kevin NautaKevin Nauta
    Professional Sales Associate
    18 reviews
  • Brian LangerBrian Langer
    Finance Manager
    13 reviews
  • Tim GreufeTim Greufe
    Owner/General Manager
    9 reviews
  • Charlie WalkerCharlie Walker
    Professional Sales Associate
    7 reviews
  • Franklin ColemanFranklin Coleman
    Professional Sales Associate
    6 reviews
  • Dave DeweyDave Dewey
    Professional Sales Associate
    6 reviews
  • Stevie DanielewiczStevie Danielewicz
    Professional Sales Associate
    5 reviews
  • Harold ArtolaHarold Artola
    Sales Consultant
    2 reviews
  • Chris FiorilloChris Fiorillo
    Lot Manager/Inventory Control
    2 reviews
  • Kelly BacklundKelly Backlund
    Business Manager
    0 review
View All Employees

Cars For Sale by this Dealer

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Certified: TSG Auto

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, TSG Auto has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: Closed


Our Amenities

Cable TV Customer Lounge Area
Customer Lounge Area Free Coffee
Free Coffee Free Drinks
Free Drinks Free WiFi
Laptop Computers Pet Friendly
Cable TV Television

g_ross321
5/15/2013 5:25:24 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Franklin ColemanFranklin Coleman
Stevie DanielewiczStevie Danielewicz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of TSG Auto:

This is the second vehicle I have purchased from TSG Auto. My overall experience could not have been better. The salesmen I worked with were extremely helpful without being pushy in the least. They answered all my questions and made me feel comfortable with my decision to purchase. The financing was quick and easy. The whole process, from test drive to leaving with my new car took less than an hour and a half.

I also need to compliment the service department and dealership management. I had a couple of minor concerns about the car I was purchasing, which they said they would fix. While they were doing the minor repairs a larger issue was discovered, which they repaired at no additional cost.

I will be returning to them in a few months to help my son purchase is first car.

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Response From: TSG Auto
Added: 5/20/2013 12:42:27 PM

Good Morning :) Oh how I love a review that states it's your second purchase from TSG and you'll be back for yet another car for your son in a few months. I spoke with Steve and Franklin and they both said you were delightful to work with. Our mission is to treat ALL of our customers with respect, dignity, friendliness......and to see a smile on their face when they're handed the keys to their new vehicle. I guess the guys did it right!! We thank you for your compliments of our sales team as well as our brand new service department. We are ALWAYS here to help you whether it's your 1st, 2nd, 3rd or more purchase. Thank you so much for this glowing review. ENJOY YOUR NEW WHEELS AND DRIVE SAFELY. Cherie Price, Internet Marking Specialist

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EricaKal
5/11/2013 7:01:43 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian LangerBrian Langer
Kevin NautaKevin Nauta
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.5

My Review Of TSG Auto:

Why choose TSG? Because they have great financing available and helped me get to "Yes!" They also stood up for me with the service contract people when my transfer case needed overhauling. Kevin did his best to get me the best price and the best interest rate and help me move forward with my life with this truck. I will definitely be back for another. Thanks again! Erica K.

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Response From: TSG Auto
Added: 5/14/2013 12:20:38 PM

Erica.......You listened to our message........."go on with your life" in your new truck and BE HAPPY! That's all that we want for you. Well, that and the public compliments you just gave us! THANK YOU, Erica for coming into TSG and walking out with a new set of keys. DRIVE CAREFULLY.

Cherie, Internet Marketing and KEVIN

Twitter
lgquick
5/2/2013 4:31:14 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Franklin ColemanFranklin Coleman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of TSG Auto:

These guys were awesome to deal with, totally straight forward and no beat around the bush crap. Franklin listened to exactly what we said we needed and he got it done for us. We definitely recommend TSG Auto to anyone looking for a used car.

Sincerely,

Chad & Laurie Quick

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Response From: TSG Auto
Added: 5/14/2013 12:27:39 PM

Chad and Laurie, That word AWESOME is how WE would describe YOU! Franklin is a man of his word and will do whatever he can to make things work for you. Thank you so much for giving TSG Auto the opportunity to put you behind the wheel of what you wanted, and we thank you for your compliments on Dealer Rater. We're still......and always will be.......here for you.

Cherie, Internet Marketing and FRANKLIN

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wsport
4/23/2013 7:11:34 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dave DeweyDave Dewey
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of TSG Auto:

Dave was willing to work around my schedule and came up with a trade-in value that was very competitive. I highly recommend this dealership, ask for Dave when you get there.

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Response From: TSG Auto
Added: 5/14/2013 12:30:11 PM

DAVE thanks you for your kind words as does the whole team here at TSG Auto. We very much appreciate your recommendation. THANK YOU!!

Cherie, Internet Marketing and DAVE

Twitter
eckertj
4/15/2013 8:54:14 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian LangerBrian Langer
Charlie WalkerCharlie Walker
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of TSG Auto:

My experience at the dealership has been superb. I had really customer service and they were really bending over backwards to do anything to get me in the right car. Charlie was really quick with the paperwork and was extremely informative of what i needed to get done with the paperwork. I would recommend this dealership to anyone that wants a quality car and customer service!

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Response From: TSG Auto
Added: 4/20/2013 12:06:30 PM

THANK YOU for your kind comments. "Superb" is the word we want you to have in mind when you leave our dealership with new keys in hand! Charlie and the whole team here appreciate you and thank you for taking your time to leave a review on this site. TSG AUTO

Twitter
rUsMishka3
4/5/2013 3:51:42 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Franklin ColemanFranklin Coleman
Stevie DanielewiczStevie Danielewicz
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of TSG Auto:

We have recently purchased a Subaru that I have been in hopes of finding for at least 6 months. I first saw the vehicle online and was pleased with the price and condition along with the mileage and decided to see it firsthand. I called and talked to Franklin before making the trip out to Parker and he was very informative and up-front about the car and was able to answer all of my preliminary questions. Upon arriving to the dealership Franklin met us at the door and introduced us to Stevie who took over and helped us out despite our late evening foul weather arrival. At no point did I feel pressured into buying anything or felt like I was being offered something I did not need or want. There was no rush during the entire sales process despite the weather getting worst outside and the guys staying late to finish our sale. Although there was no room to negotiate on the price I felt like it was fit from the start and was happy to pay what I did for the vehicle. A week later I noticed that the fuel gauge was not properly working, an item we overlooked before purchasing the car. I got in contact with Franklin and TSG Auto took care of the problem and fixed the car for me despite the vehicle not having a warranty. I am willing to say that my first dealership experience with TSG and in general has been a great one and I will keep these guys in mind when looking for future vehicles to purchase.

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Response From: TSG Auto
Added: 4/20/2013 12:21:17 PM

THANK YOU, RUS for your kind comments on Dealer Rater. You nailed it dead center. We don't RUSH or PRESSURE and we are delighted to stay 'after hours' to accommodate you. We're thrilled that Stevie and Franklin got you into the Subaru of your choice and hope you enjoy it for many years to come. DRIVE SAFELY........The Team at TSG AUTO

Twitter
Dannynv
3/31/2013 10:07:39 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dave DeweyDave Dewey
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of TSG Auto:

We meet with Dave to look at a 2010 Jeep on the lot. Dave was very knowledgeable and friendly and very up front about the price. He looked at our trade and was again very honest about what it was worth. We test drove the Jeep and was ready to make a deal. We spoke to Dave about how much we were willing to spend including our trade, no hassle no back and forth. He was able to hand shake on the deal. We put down a deposit and picked up our car on Saturday. We got a great deal ,we left there with the feeling that we had a friend in the car business. I have since recommended TSG Auto to at least three people that I know who are car shopping.

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Response From: TSG Auto
Added: 4/20/2013 12:26:07 PM

Ahh Danny.....a JEEP! My all time favorite and I've had 2 of them. I'm thrilled that you had such a great experience with Dave....that's the way he is! And we are all delighted that you feel you've got a friend in the car business.....You have more than that.....You have an entire dealership as a friend. Thanks so much for your kind comments on Dealer Rater. C.P. at TSG AUTO

Twitter
ronpinard
3/29/2013 11:26:52 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Franklin ColemanFranklin Coleman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of TSG Auto:

My wife and I are both retired and were in need of replacing our 1993 Chevy. I was referred to TSG by a good friend that recently purchased a vehicle there. That said TSG is the only place we went to not wanting to deal with the high pressure tactics of the local dealerships. Upon arrival Mr.Franklin Coleman greeted us, we mentioned that it was our first visit and we had no idea what kind of vehicle we wanted. He gave us a brief overview of the inventory, dealership philosophy and allowed us to walk the entire facility alone. We looked at approximately 80 vehicles of all makes and models.This was fun and nice not having a salesman giving us a sales pitch along the way.
My wife and I found a 2010 Toyota Rav 4 Sport that we really liked. I asked Franklin is we could take it out for a test drive. He made the arrangements and we were allowed to take the vehicle out, again without a salesman in the back seat giving us the sales pitch. During that test drive we decided that this was the vehicle for us. Upon returning, Franklin again greeted us. We asked the price and he showed us the paperwork confirming the price and the warranty of purchasing a used car. We asked many questions and Franklin was very courteous and knowledgable in responding. We completed the loan application and since is was late in the day Franklin advised us that he would work on first thing in the morning. The following morning we received a call from Franklin advising us we were all set with financing. We returned and completed the paperwork. There were a few minor items that we asked Franklin to take care of before we took delivery. We agreed that we would take delivery the following day giving him time to follow through on those minor items. As planned when we arrived the vehicle was completely detailed, oil changed and a full tank of gas. Franklin even installed new floor mats which he felt needed replacement.
So....all that said, by far this was the best car buying experience we ever had. Franklin was a complete professional and he made the experience enjoyable without any stress and fustration and most of all no sales pressure. My wife and I are very pleased with TSG and the support from Franklin. He is an outstanding human being and very professional. I will buy all my future vehicles from TSG and from Franklin and would highly recommend TSG and Mr.Franklin Coleman to anyone wanting an enyoyable car buying experience. We could not have asked for anything better.
Thank you sir for this very enjoyable experience. You are the best.

Ron and Connie Pinard

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Response From: TSG Auto
Added: 4/20/2013 12:29:58 PM

The RAV4 ROCKS!! And so do YOU! When your friend referred you to TSG, he knew what he was talking about and you made a very wise decision. Franklin is a top notch sales associate and we're delighted that everything went so smoothly. Thank you for doing business with us and THANK YOU for leaving your comments on Dealer Rater. The TSG Auto Team

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tmdavis2941
3/27/2013 8:37:36 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin NautaKevin Nauta
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of TSG Auto:

The process was seamless, we chose a couple of cars that we were interested in and then made an appointment with Kevin to come down and drive them. Kevin never pressured us to buy one or the other. This is a no nonsense dealer, they say what they are going to do and the do what they said they were going to do. Thank you to everyone at TSG Auto, we will buy another used vehicle from them and will refer our friends to them as well.

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millsxlc
3/26/2013 8:09:48 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tim GreufeTim Greufe
Kevin NautaKevin Nauta
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of TSG Auto:

I purchased a truck that had a few problems that weren't noticed until after I had driven it home 250+ miles. I talked with Tim at length regarding the issues with the truck. Tim was more than accomodating and went out of his way to make sure I was happy with this vehicle purchase. Thank you Tim and TSG Auto. I will shop TSG for my next vehicle purchase.

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Response From: TSG Auto
Added: 4/11/2013 12:27:44 PM

Hey Larry.....I enjoyed talking with you on the phone and I'm so happy Tim was able to assist with the truck.......just as I said he would.....right??!! We're always here for you and hope to see you again. Thanks for the great review which we really appreciate...YOU ROCK! Cherie

Response From: TSG Auto
Added: 4/11/2013 12:29:22 PM

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