"Upselling and victimization of young buyer!"
The Tallahassee Dodge Chrysler Jeep dealership took advantage of my female friend this week. She was upselled to the brim on add-ons, and pre-paid plans and did not get a key feature she requested. They rushed her through and unfortunately she drove it off the lot before checking the key feature and then realized it wasn't there!!! I accompanied her back to the lot the following day, we both got the runaround for nearly 3 hours until they reluctantly agreed to add an after market package via their in-house mechanic. The whole deal just leaves a sour taste in your mouth. They represent classic bait and switch sales tactics mixed with unscrupulous sales representatives who clearly saw a young girl to take advantage of...shame on you Dodge Chrysler Jeep of Tallahassee!!! I have owned 3 Jeep's over the past 20 years, never bought one from them and I never will!
I was looking for a Dodge Ram 1500. Gifford Lee showed me several trucks and helped me find the one I like. He was very professional and courteous. Thanks Gifford.
"Great customer service"
I'd like to thank Mr C. Anderson for his great customer service. He was very attentive to my needs and wants in the car that I was seeking, once I decided on the car I wanted he worked very hard to get me comfortable with the desired price of the car.