I walked into the dealership knowing exactly what car I wanted and had already filled out the online approval paperwork. It was a very easy process from there. Everyone was very friendly. I loved that when it came down to time to talk about how much my payments would be, someone sat down at a computer with me and showed me how my payment would fluctuate based on my down payment or elimination of certain warranties/add-ons, etc. I felt like I had some control over the process instead of the bank simply saying "this is what your monthly payment will be, take it or leave it."