The staff is wonderful to work with - they were very attentive and respectful. When I brought my car in, I wasn't really sure how to explain the "noise" I was hearing but Jason asked relevant questions to help narrow down the problem. He took care of looking up my warranty and explaining it to me. I had also asked for some additional things to be taken care of while I was there, such as changing the transmission fluid and taking care of some recalls.....he was glad to add them with the car ready that day. Always have had a great experience working with this service department and would definitely come back for any service needs I have.