Had my car serviced for a recall. After the recall, I told the dealer there was a problem with gas mileage and sluggish driving. They "tested" the car and found nothing wrong. But the car still did not drive right. The Check Engine Light came on intermittently until a year later it came on and stayed on. They "tested" the car and changed the coil packs for $800. A week later the Check Engine Light was back on. They found that a valve was over tightened, from when the recall was done. The car drives better, but it still not back to what it was before the recall. This dealership does not listen to the customer. It is only interested in performing preventive maintenance, something it makes money from.

Was this review helpful to you?    Yes | No Thank you

i recently bought a 2003 Honda accord on 7-28-12, and on 9-7-12, my ac compressor breaks ,i went to tameron asking for help ,they offered to fix it for 1350, then i refused ,they offered to help pay 150$ of the bill, still leaving me 1150$ to pay for a car i haven't even had 60 days ,the Gm ,Brian is not nice to talk to ,he made me feel like it was my fault the ac compressor went out ,so ,now i have to get it fixed in my own ,or ride in my new car with no air ,thanks tameron Honda ,i will never buy anything from u again, and will recommend others not to as well ,what ever happen to customer service ,i see tameron is all about the money ,not customers, SAD!

Was this review helpful to you?    Yes | No Thank you

It is far easier to make a sale than it is to rectify a customer problem. The hallmark of a great business lies in the willingness and ability of its employees and leaders to solve a customer problem, especially when the responsibility for the problem lies largely with the customer, and not the business. Management of Tameron Honda went above and beyond to solve a difficult customer problem, to the complete satisfaction of the customer. They were under absolutely no obligation to do so. The general manager acted with unusual consideration and respect for the customer in this case. I recommend this dealership for the high value it places on customer service and satisfaction. The Honda product is a good one one, but it can be purchased at a many dealerships. In my experience, this dealership cares for its customers, even after the sale has closed. That is a reason to choose this dealership over others.
Expect a good product, a good price, and a good experience at Tameron. They will deliver.

Was this review helpful to you?    Yes | No Thank you

BUYER BEWARE! Tameron (used cars) uses "phantom" cars via the internet to get you to the lot. They'll even send the carfax report. I was told the car was "at the door" and "ready for viewing." I drove from Pensacola ($50 in gas) to see the vehicle however, when I arrived, the "sales person" I spoke with on the phone was MIA. Another person greeted me with the wrong car. The "salesperson" remained missing along with the car! Bait and switch is thriving at this location. Management defended the lie and tried to lure me on to more expensive purchases. DO NOT DO BUSINESS WITH TAMERON EASTERN SHORE.

Was this review helpful to you?    Yes | No Thank you

We were told we had been financed then we were called back almost two weeks later and told the deal fell through and the new financing has a much higher financing rate. Also tried to charge more than price online. Said we had to pay extra bank fees because of our credit score.

Was this review helpful to you?    Yes | No Thank you

Sticky sweet salesmen. Nothing but games! Very reminiscent of an old time, sleazy dealership and salesman.

I would not recommend this dealership, no matter what the cercumstances!

Was this review helpful to you?    Yes | No Thank you