Taylor Chrysler Dodge Jeep

Taylor Chrysler Dodge Jeep
1497 North State Route 50
Bourbonnais, Illinois 60914
(815) 935-7900

Manufacturers: Chrysler, Dodge, Jeep

Most Reviewed Employees
Ray Marko Ray Marko
Sales Consultant
Tim Slattery Tim Slattery
Internet Manager
Scott Clausing Scott Clausing
Finance manager
Kevin Emling Kevin Emling
Sales Consultant
Aaron Hendershot Aaron Hendershot
Sales Consultant
Steve Olson Steve Olson
Sales Consultant
Jim Crosswell Jim Crosswell
General Manager
Bryan Davis Bryan Davis
Sales Manager
Chad Milliron Chad Milliron
Sales Consultant
Brian Burghorn Brian Burghorn
Sales Consultant
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Automated Car Wash
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Parts Store
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 7:30 AM - 12:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 7:30 AM - 12:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
110 Reviews
Taylor Chrysler Dodge Jeep

Overall Score: 5 Star Rating4.9



About Taylor Chrysler Dodge Jeep
Certified: Taylor Chrysler Dodge Jeep
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Taylor Chrysler Dodge Jeep has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Taylor Chrysler Dodge Jeep
At Taylor Chrysler Dodge Jeep, we sell New and Chrysler, Dodge, Jeep and Ram Vehicles. We also sell hundreds of Used Cars of All Makes and Models. We are centrally located at the interchange of I57 and Route 50 in Bourbonnais, Illinois.

At our conveniently located Chrysler Dodge Jeep Ram dealership, we are committed to customer service and satisfaction and offer an exceptional selection of new and used vehicles at our state-of-the-art facility.

Experience our dealership in person and meet our friendly sales team who can assist you in finding the perfect car for your needs.


ladybugqueen81
5/20/2012 11:47:09 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Clausing, Ray Marko

My Review of Taylor Chrysler Dodge Jeep:
Our last 2 car buying experiences have been awesome thanks to Ray! Everyone we encountered at Taylor was friendly and they try to make you as comfortable as possible. We know, from previous experiences, that car buying can be a long, nerve wrecking process. But not with Ray, from the moment we stepped foot on the lot, we felt at ease. We're as happy with our 2nd purchase as we were with our first car from Ray and the Taylor crew. Thanks, guys, we will be seeing you again. :)

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Pamela A Rose
5/20/2012 4:58:55 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Crosswell, Jake Hendershot

My Review of Taylor Chrysler Dodge Jeep:
Great customer service. My sales person was Jake Hendershot. Jake went above and beyond the normal job routine to help me find the perfect vehicle to match what I was looking for in a vehicle, He had also recommend another car for me however; it was stick shift and I do not drive stick shift. What did impress me was how hard all individuals worked to make this deal happen, considering I am on a very tight budget. Thanks to Jim Crosswell who took extra time and phone calls to find someone to provide me the credit for the car loan. The extra time to make a phone call to follow to make sure everything was ok and that I was happy is something we just do not find much anymore. I will definitely refer this dealership and Jake to my friends.

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HEMROID
5/19/2012 4:33:10 PM

Overall Score: 4 Star Rating   4.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Aaron Hendershot

My Review of Taylor Chrysler Dodge Jeep:
I have not been happy about my experience with my 2004 Dodge Ram. By the time it reached 100,000 miles I had put nearly $6000 into my truck. Both bedsides were rusted completely through at 60,000 miles and of course Dodge said..."We there is noting we can do...It is out of warranty." At 100,000 miles the whole rear end needed replacing! That was almost $3000 dollars! After is was said and done my last episode nearly cost $2000 for an new module that was not available any where in this county and it had to be ordered from China and It would take at least a week to get it fixed! Needless to say Mr. Hendershot did a great job as a salesman! It took some serious banter back and fourth, but the Taylor Dodge Crew give me what I feel as a great deal. And they really stepped up to the plate and backed me up on giving me a deal on my trade.

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Bwesley1980
5/18/2012 11:06:30 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Aaron Hendershot, Tim Slattery

My Review of Taylor Chrysler Dodge Jeep:
The group at Taylor Chrysler were all friendly and straight forward. I never felt uncomfortable during the entire experience. I felt like I was around friends. I would recommend Taylor Chrysler to anyone and everyone.

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Nursemissi
5/18/2012 10:16:01 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ray Marko

My Review of Taylor Chrysler Dodge Jeep:
When we started looking for a car we were looking for great quality at an affordable price. Taylor Dodge did this for us. We have bought cars from this group, using Ray Marko as our dealer before, but I feel that this was the best deal we have ever made. This company took their time with us and worked their magic to make our dreams of getting our 2012 Dodge Journey come true. Every person I encountered at the dealership took time to see if there was anything we needed and make us feel at home. This was a great car buying experience from the sales team to the finance people to the administration. If you want to buy a car without high pressure sales techniques and to get a deal from someone who cares about what you actually want, need and can afford, this dealership is where you want to shop!!! We will definitely return again!!!

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Jeep Man
5/17/2012 3:12:30 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Olson

My Review of Taylor Chrysler Dodge Jeep:
Steve is a excellent sales consultant. He is extremely knowledgeable about the the vehicle he was selling and very fair and courteous to us as a customer. Steve went above and beyond to locate for us the vehicle that we were looking for, and had it in the dealership the next day. We would highly recommend Steve if you are looking to buy a vehicle.

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Rhickory
5/16/2012 7:16:28 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bryan Davis, Chad Milliron

My Review of Taylor Chrysler Dodge Jeep:
Purchasing the car was a quick enjoyable experience, and the service this far has been the same. Chad and bryan rock! I would refer to chad for any friends or family looking for a car

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keener
5/14/2012 1:07:47 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chad Milliron

My Review of Taylor Chrysler Dodge Jeep:
I must say this is possibly the best dealership to buy from. Their customer service is top of the line.

My wife and I first went in to take a look at a Dodge Challenger and get some prices. Chad met us in the lot and was very friendly and helpful . We test drove the challenger and a charger and Chad was very helpful in answering all of our questions. During the week after test driving my wife and I decided that we would go ahead and buy a Challenger. Through this week I was emailing back and forth with Chad on what specifically I wanted as well as other questions and he replied that day.

We ended up setting up a day to come in and price Challengers with the specs I wanted. I will be honest and say I didn't quite have the intentions to buy that day but I wanted to find out some numbers and then go home over the weekend and think about it. Instead of going home with numbers, I went home with a Dodge Challenger. Chad ended up finding the perfect deal for us. Part 1 of the deal for me was finding a vehicle that I wanted and part 2 was how much I was going to get for my trade in pontiac. Chad came out and inspected my trade in and after the inspection he offered just about what I was wanting for my vehicle. He mentioned that they look at the KBB pricing because that is what all customers go by but they also check the numbers for what the vehicle sells for at dealer auctions. Either way the price was nearly the same and still slightly above my low point so I was happy. The rest is history.

I must say every person my wife and I talked to at Taylor Dodge was very friendly and helpful. It never seemed that Chad was the only one helping us but the entire team was there to sell us a car and their services. I come from a family who owns a small business and customer care has always been a top priority for me. I would even pay a little more for that said service. At Taylor Dodge, not only do you get great quality service but they are willing to work with you to get the deal of your dreams.

Thanks again Taylor Dodge and Chad for all of your help!

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Response from: Taylor Chrysler Dodge Jeep
Added: 5/15/2012 12:49:21 PM
Thanks for your business. We know you have many choices when purchasing and servicing your vehicle. We're thrilled you chose us. If there is anything you need, please don't hesitate to let us know. Thanks again. Dave Taylor

LaurieG
5/13/2012 1:49:30 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Clausing, Chad Milliron, Tim Slattery

My Review of Taylor Chrysler Dodge Jeep:
I was truly impressed with the exceptional customer service level that was provided to me by Tim Slattery and his assistant Seth, as well as Scott Clausing. These individuals made by car buying experience great and my visit to the dealership was very pleasant. Other personnel, including the General Manager, introduced themselves to me and made sure that I was comfortable while at the dealership. I was also highly impressed that Tim Slattery showed me around the entire dealership and introduced me to all of the departments, including the service department, so that I was comfortable knowing where to bring my car in for service if needed. I especially liked that Taylor Chrysler Doodge offers free car washes to customers. I would highly recommend Taylor Chrysler Dodge to anyone looking for a new or used car and I am confident that you will experience the same quality of customer service that I received.

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Response from: Taylor Chrysler Dodge Jeep
Added: 5/15/2012 12:49:58 PM
Thanks for your business. We know you have many choices when purchasing and servicing your vehicle. We're thrilled you chose us. If there is anything you need, please don't hesitate to let us know. Thanks again. Dave Taylor

landryeod@ameritech.net
5/7/2012 9:15:50 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Aaron Hendershot

My Review of Taylor Chrysler Dodge Jeep:
Aaron went out of his way to find the vehicle we wanted. After searching a couple days he found the exact Town n Country we were looking for. His presistance along with his knowledge of the vehicle made the sale. Thanks Aaron!

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Response from: Taylor Chrysler Dodge Jeep
Added: 5/7/2012 9:57:22 PM
Thanks for your business. We know you have many choices when purchasing and servicing your vehicle. We're thrilled you chose us. If there is anything you need, please don't hesitate to let us know. Thanks again. Dave Taylor

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