I would not recommend Taylor Ford service department. My father recently went in to have his truck looked at. He purchased it from taylor ford and it was still under warranty. He had some problems with the power steering in which they fixed. He also could not open the back door of his pick up truck. The handle was broken. They told him it was not under warranty and would cost $240 to fix. He decided to not get it fixed and then was charged $100 because they looked at it and told him it was broken. Are you kidding me?!? He knew it was broken that is why he brought it to be fixed. I don't know what kind of genius mechanic it took to figure out it was broken and why it would cost $100 to be looked at. Absolutely ridiculous you would charge a loyal customer that kind of money to tell them something was broken that they already knew was broken.

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When we went to Taylor Ford, Scott met us at the door no pressure to buy, Scott made it very easy to purchase the truck,

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Jim Baker went above and beyond for us and we would definately recommend him and taylor ford. He worked many hours presenting us with different cars and trucks so we could make a decision.

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Everyone was happy to help me buy a new ford , they made it easy and were fast and polite,especially my salesman John Mann.Less than 24 hours I owned a new ford focus SE. thanks.

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The staff at Taylor Ford always goes above and beyond what I've seen at other dealerships. When I shop there I feel as though they really value my business and want me to be happy as a customer, which causes me to enjoy recommending the dealer to those in my social circles. They have an outstanding business happening everyday behind those big glass doors, and I know this is not an isolated experience, because I see the satisfaction on the faces of those customers around me when I'm there. I'll likely be a lifetime customer of the dealership, and this is not something you hear everyday! ~Brian

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Taylor Ford is a great dealership to do business with and so is my salesman Don Moon. No hassles, no long waiting just go in and drive out with a new car of your choice. They take care of everything, this is a far cry from the other dealerships i use to deal with. I would recommed anyone who asked me to go to Taylor Ford and ask for Don Moon.

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We couldn't be more pleased with the excellent service we received with the Lease of the Fusion. Not only did Jimmy bring the car out to us, he spent more then an hour going over the functions and options that the car has. When we are ready for our next Lease we will certainly chose Taylor Ford.

Thanks for everything you did.

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This is the second vehicle we have purchased John Mann through Taylor Ford in less than a year. John is very professional, knowledgeable, and courteous; he made our buying experience a very pleasurable one. I will continue to purchase vehicles through Taylor Ford and will also continue to recommend the dealership and John to friends and family.

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I was pleased to get a new fusion at the low price that I got. Also, the service was quick and professional. John did whatever it took to make sure I was happy with my purchase and get me the best price possible.

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We have followed Steve Miller from Southgate Ford to Taylor - have done business with him for about the last 10 years. My husband bought his car and I have leased many cars from him. He's a very friendly guy and I believe a very honest guy!! It's a pleasure doing business with Taylor Ford!!

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