I walked in expecting to be turned down, like so many times before, however Josh Nussbaum not only had a smile on his face but a true customer service attitude. He help pick the right vehicles with the right options to suit our needs and make a purchase possible. I would highly recommend anyone looking to make a purchase on a new or used vehicle speak with him. This country has literally forgot and lost sight of customer service and it was refreshing to see it still alive in this dealership. Thanks Josh and Frank for all of your help the last few days, I appreciate what you guys did to make this happen for us!!
Taylor Kia has met my expectations of how a person should be treated when shopping for a car. Jake Mauer is 5 star salesman. I have no problem recommending Taylor Kia and Jake to everyone. In fact I referred my neighbor to Jake.
Our salesman was awesome..took our car back to get the oil changed and as I always have done when going to a new place I checked the oil when I got home to only realize the oil was never changed fluids were not topped off and car was still dirty..called the nxt day and was told it was from the motor and if I wanted I could bring back..I've been a mechanic for 9 years so I knew that it wasn't right so I took it back in they changed the oil I've drove it 200 miles and the oil is still clean
i was treated as if i was a guest in someones home with respect and kindness you have a great staff there and i highly recommend taylor kia of boardman to the public and josh nussbaum he went above and beyond to get me financed and put up with my many questions i will remain faithful to taylor kia
We had a Forta for three years and never had to return to dealership for anything. Great running little car. Just wanted more room and bigger trunk for traveling and returned to Taylor to buy the Optima.
Everyone treated you with respect. No hassle, no haggle pricing. Sales staff was professional and to the point! Would highly recommend this dealership. Felt like they were there to serve me not like I owed them something.
I was nervous coming to look at cars. But my sales rep was extremely helpful. She was polite, knowledgeable and most of all patient. She walked me through each step of my purchase, making sure I understood each and every process that was happening with buying my new car. This is the type of low pressure service that will keep me coming back in the future .