I actually have four issues with this company, since it will only let me choose one I will list all three of them here. My first issue with this dealership is that they advertise $3500 on any trade in towards a new car, when the dealer only offered me $1500 for my car I asked him about their commercial and he said that is only towards a 2016 kia sorento. I decided to let thar go and keep an eye out for their commercials- that night it was again advertised with the $3500 on any trade twoards a new car, what i found odd is within the next few days it changed, so i was baited into thinking i was going to get a lot more from my car and all of a sudden the terms changed. My next complaint with them is that I had my car for two weeks and they were calling me almost everyday about paperwork they failed to have completed in the first place. On Tuesday March 24th they kept calling me telling me I had to do an interview with the bank - (Which i did not mind) it was the way they were going about it constantly calling/texting me demanding I call the bank right now which is unprofessional and extremely rude when i made it clear i was at work. After i received these relentless calls/texts from the girl who screwed up the paperwork. I had asked to speak to manager. When i got a hold of him i tried explainining to him I've had the car for two weeks and it has been nothing but an absolute hassle and how i was beginning to regret buying from them, his response to this was we'd prefer you to bring it back anyways. Now thats when I became livid so i asked to speak to the owner when i began to explain to him that i just didn't want all the phone calls he told me "If you do not have that car back within the next hour I am calling the police and reporting it stolen" I did as they desired and took the car back. When I told them I wanted a check with my $1,000 back they told me they could not give me a check but they could refund my debit card and it would be right back on my bank account, so the girl who did the paperwork supposedly refunded my money and I told her i was not leaving until i check my bank account to insure it was there and it was not. When i told her it still wasn't there she told me it could take 48-72 hours, when she just told me it wold be right back on my account! This place is honestly a huge scan, I wish I would've listened to other people when they told me not to go there but i decided to give them a chance which I completely regret. When I took my car back that day I went to a differnt kia dealership-Fourth complaint is slander- when they contacted the same bank to see if I could continue the loan the bank stated that Taylor Kia said we lied about our income and thats why we had to bring the car back, i did not appreciate this not only was it not true we had proof of our income but thats slander against me and my cosigner. They are rude, unprofessional and contradicts, tell you one thing and then change it.
I Recommend This Dealer:
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