Team Nissan

Team Nissan
70 Keller St
Manchester, New Hampshire 03103
(603) 644-8326

Manufacturer: Nissan

Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Instant Financing
Laptop Computers
Parts Store
Pet Friendly
Shuttle Service
Television
Valet Parking
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 11:00 AM - 5:00 PM


Service

Monday: 7:30 AM - 7:30 AM

Tuesday: 7:30 AM - 7:30 AM

Wednesday: 7:30 AM - 7:30 AM

Thursday: 7:30 AM - 7:30 AM

Friday: 7:30 AM - 7:30 AM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 7:30 AM

Tuesday: 7:30 AM - 7:30 AM

Wednesday: 7:30 AM - 7:30 AM

Thursday: 7:30 AM - 7:30 AM

Friday: 7:30 AM - 7:30 AM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.7/5
66 Reviews
Team Nissan

Overall Score: 5 Star Rating4.7



About Team Nissan
Certified: Team Nissan
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Team Nissan has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.


Pretzel2
8/2/2010 9:22:14 PM

Overall Score: 2 Star Rating   1.5  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Brad

My Review of Team Nissan:
I was looking for a used minivan and had seen in several used car magazines that this dealership frequently had the type of minivan I was looking for in the price range I wanted to stay in. When we got there they did have the exact car I was looking for. The salesman was very friendly and eager to sell us the car. It turned out that the price of the car was $1000 more than the price quoted under the picture of the car in the magazine. Along the side of the page in print so tiny you can hardly see it, it says that all prices for this dealer reflect $1000 down payment. Frustrating, but I still liked the car and after taking it for a test drive, liked it even more. The salesman said that he wanted to have his service department check it out as it had only been on the lot a couple of days and they had not had a chance to look it over. As it turned out, this was not true as the AutoCheck report he showed us reflected the date it arrived at the dealership was weeks before and it also listed a date for servicing at this dealership. The salesman suggested we go to lunch and he would call us in a couple of hours to let us know if everything was OK. He never did call us, but when we returned to the dealership he said everything checked out, and the car was fine and ready to go. We were thrilled and were ready to fill out all the paperwork. He then walked away for literally 2 - 3 minutes and came back and said he had some bad news and good news. He said the car needed a new transmission, but the good news was that the dealership would split the $3600 cost with us and we could add the $1800 to the amount we were financing. We asked how this could possibly be true as he just said the car was fine. He said he just got the word from the service dept. We refused to believe it, and felt they were just jacking up the price of the car at the last minute. We walked out and will not go back. I feel that we were lied to about too many things. What an awful way to treat customers.

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wolfmann601
7/30/2010 11:52:22 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Sharon D. and Bill J.

My Review of Team Nissan:
I have known Bill and leased about 7 Nissans when he was with Peters. Of course when I learned he was at Team Nissan you instantly had a new customer. Bill hooked me up with Sharon and she was an absolute pleasure to work with. Sharon was honest, pleasant and made us feel quite comfortable with the process of buying/leasing a new car.
I began leasing/buying Nissans in 1984. My first vehicle was a pick up truck and then I met Bill and every three years I leased a Pathfinder and Maxima until 2003 when I switched the Maxima out for a 350Z. Every "deal" with Bill was based in honesty and trust. I trusted Bill to treat me fairly and whenever he presented the numbers I trusted they would be the best deal possible and they ALWAYS were.
In 2008 I made a mistake and bought a car based on looks only. I saw the 2008 Saab 93 Turbo X limited edition and was in awe of it's appearance. I bought the car and loved it for about five days. Then small problems arose, one after another and the car was back for service at least once a week. My experience with Nissan service was always enjoyable and friendly but I discovered quickly it was going to be so different with Saab. While they did correct the problems, they always cam across as uncaring.
I called upon Bill J. and he connected me with Sharon and she was an amazing help in getting us out from under the Saab and back into the car I have always loved, the Maxima.
Thanks Sharon and thanks Bill, I am a happy camper!!

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jlknoettner
7/27/2010 1:23:36 PM

Overall Score: 2 Star Rating   2.0  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Jenna/Bill

My Review of Team Nissan:
Dealership advertises 100% GUARANTEED financing, yet if you have credit issues, they won't even return your calls. Jenna and Bill were very friendly at first, we acknowledged that our credit was bad, but we had never had issues with car loans. We spoke with them on a Thursday night, they said they would call us back by Friday noon. It is now Tuesday afternoon and we STILL have not heard a word. We have left several e-mails with NO response.

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mrsmcgovern
7/13/2010 9:19:12 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brad Yates

My Review of Team Nissan:
We had a great experience at Team Nissan. Brad Yates helped us in finding a pathfinder that we just love! Brad was friendly, informative and not pushy and we appreciated this. My husband and I felt that we were very well taken care of and are pleased with our purchase. This is our second lease with Nissan and the dealership has been excellent to work with. I would certainly recommend Team Nissan and Bradley Yates. Thank You.

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jetnh
7/12/2010 2:33:46 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ron Semons

My Review of Team Nissan:
I had a great experience working with Ron. He asked about how I was going to use the car, took me on a longer test drive to get more highway time (because I have a commute), and was willing to provide useful info and answer any questions. When I went back for a 2nd test drive he let me take the car for as long as I wanted (did not come with me) and answered even more questions. He made working out a price very low-stress, and was also available after I bought the car when my XM satellite wasn't working yet (he told me who to contact to fix it and it worked!). The business manager was also able to get me a great financing rate. Thanks to Ron and the team!

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Geokinn95
7/9/2010 6:30:17 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bradley Yates

My Review of Team Nissan:
Best time I ever had buying a car. There were no surprises just straight forward business. If I have to buy another car I would go back because my experience was so good. The dealer I bought my previous car with changed the deal numerous times and the did a wait to the last minute job on my truck when it came to service.

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Jen F
7/5/2010 6:15:01 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brad Yates

My Review of Team Nissan:
So far so good with Brad Yates. He worked very hard to find a new Sentra in my price range and was not high pressure. Gave me the space to think it over which I'm doing. I will definately buy from Brad whether it's this car or another. He was very nice and very accommodating.

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stephenjp
6/27/2010 2:03:21 PM

Overall Score: 4 Star Rating   4.2  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rob Miller

My Review of Team Nissan:
I purchased a 2010 Murano, wait time to find what i wanted was longer thn I hoped for but Rob did get me what I really wanted. Not having all items availble on the day of pickup was a disappointment. Overall he was pleasant and open to what i needed and wanted., I would definately reccomend Rob to anyone. which i have.

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amandafrat
6/11/2010 3:02:58 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robert Miller

My Review of Team Nissan:
Rob Miller did an exceptional job with the sale. I walked into the dealership not even 3 weeks prior to my final sale not even knowing if I wanted or should buy a new car. With much time, research and dedication to my individual request, Rob was successfully able to sell me my brand new 2010 Nissan Altima Coupe 2.5. In the beginning, I was unsure of what I wanted for a vehicle (Murano, Rogue, Altima - New, Used...) and I was unsure of options, colors, or what I could afford. Rob worked with me with financing what I could afford, and was able to get me down to the car payment I was satisfied with. Rob went out of his way to send me information, pictures of different models, and was able to answer all of my questions (no matter how major or small) promptly and in full detail. Rob greets his customers at the door each time they arrive at the dealership, making sure your order is perfect and ready to go, and he never has anything but a smile on his face. I recommend Rob to friends of mine for future sales at Team Nissan.

Amanda F.

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SerenaBeans
6/3/2010 12:45:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robert Miller

My Review of Team Nissan:
When venturing out to car dealerships to buy my first new car, I was admittedly more than nervous. Hearing from friends & family about their experiences with buying cars (the haggling and pressured “add on” packages, the endless jumble of numbers) has my blood pressure through the roof. So I prepared by bringing my intimidating father and 89 year old grandfather in tow.

We went to Team Nissan on Memorial Day after we found some deals in newspaper, and had the pleasure of being assisted by Robert Miller.

He spoke honestly with my intimating father, was kind and patient with my elderly grandfather, and made me feel right at home. After we were able to get a 2010 Nissan Versa down to a price and payment plan that I was comfortable with, I made the leap and signed.

I wasn’t ready to bring my new Versa home until the next day, and even though it was Rob’s day off, he insisted on coming in to meet me anyway to make sure everything was perfect and I was 100% happy before I drove away.

I was and still am. I love my new car, I loved my experience buying it, and if you are in the least intimidated by your upcoming car buying experience, I suggest you ask for Mr. Miller.

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