My Review Of Team Nissan:
I went in to purchase a newer model of 4wd or AWD SUV for my wife. They greeted me with respect and talked a good game until it got down to the financing. I told my salesperson Sarah what payment I could afford (250-300) and what I was looking for. She is new, so another salesman was assisting her. She went to the manager and came back and said we can get you into a good car today for your price range with about $1500 cash down, so we looked at and drove a 2010 Hyundai Santafe that was supposed to be AWD. We drove it and loved it, that's when the nightmare began. They came back with a payment that was almost twice what I told them I could afford and offered me 1/4 of the Kelley Blue Book Value. I explained to them again my budget and then they said what do you need for your trade in? I told them $2000 and I would put $2000 cash down as well, with some back and forth with the manager they gave me what I wanted. As we were talking the finance guy came back an said when he was putting it in the bank system it auto generated the Vin# and it was not an AWD, so we had to start over. We were then directed to a 2009 Nissan Rogue for $4000 more than the Santafe and I was told I had to put $1000 more down. When I spoke with the new sleazy finance guy again my payments were not what they said it was going to be. He instructed me that I had to purchase an extended warranty to get my finance rate lowered. Then he proceeded to change the price from $2000 (what they were giving me for my trade in) to $2200 and I said why? he gave me a line that it would lower my interest rate. So I said I want $2300 for my trade and he of course had to go check with a manager and they approved it if I gave them another $1000 down. So now it was $3000 down and $2300 for my trade and again the extended warranty price went up to $2400, so now if you read between the lines, I am paying them $100 to take my SUV. I asked the guy why and he said it was the cost of doing business. I said no deal and left, he then followed me out to my car and proceeded to ask me why I was walking away when he did all this hard work for me. I asked him why I had to purchase the extended warranty and was told " That's the only way you are going to get the interest rate you want because of your credit score" I said if you remove the extended warranty, I will purchase the car. He then informed me if he did remove it the interest rate will go up by 5% and it would cost me another $4500 in interest over the 72 month loan. He said that's how the dealership makes money and he makes money by selling the extended warranty. Then he said it was best if I just went to a buy here pay here because that's all I could afford.
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