Today I drove two hours, each way, to not buy a car. I was promised on the phone I would be happy if I made the trip to their dealership. The minute I walked in, I was not happy. The online salesmen didn't listen to me and didn't have the information correct when he passed it on to the salesmen. I was very specific about what I needed to happen and rather than saying, I'm sorry we can't do it, he lied, thinking I would be pressured into making a deal because I went all that way.
After I left, I called a local dealer and found out that the great deal they worked so hard to get me during the 2 hours I was there, was easily done and a standard deal they should have offered me up front. Long story short, they were trying to squeeze every dime they could out of me when if they had given the terms I asked for on the phone they would have sold a truck. If you can't do it, just say no, but don't drag me into your dealership with lies. I will never buy or recommend this dealership.