"Called a PIECE OF SH*T by Rick Chila"
If I could give this company negative stars, I would. Never, ever, EVER give your hard earned money to this company. I tried to sell back my Toyota to them. The Used Car Sales Manager, Rick Chila, is the rudest person I have ever dealt with. He not only stormed out of the room when he learned that we still had a loan on the car we were selling back, because he had to do extra paperwork, but he then called my husband a PIECE OF SH*T and threw papers at him and told him "He's not buying our F*CKING car anymore" when he learned we only had 1 key. The next day, my husband spoke with Lisa who admitted that Rick was already a problem employee, not really surprised that we had a complaint about Rick, but after she heard what actually happened, she was flabbergasted. They "handled the problem internally" per the Sales Manager, Jeff Kenney, who was rather annoyed that I called to follow up on the incident. Steve Larsen, Sales Manager of New Cars, admitted day of the event that Rick did in fact call my husband a piece of sh*t, he tried to diffuse the situation, by sayingthat Rick and he "butted heads" as if we were just to blame as Rick was. No, not the case at all, Steve. Rick was completely out of line. STAY FAR AWAY FROM THIS DEALERSHIP. They obviously do not care about their customers and think they can treat people like garbage. Toyota obviously has great cars, buy your car anywhere else but here.
"Joe the service manager came though for me"
- s alyanakian
After I wrote an email to Team Toyota about a very unsatisfactory experience Joe got back to me within the hour and fixed my concern right away! Went from very unhappy to VERY happy within one hour!
"Don't buy anywhere else but at Team Toyota"
Don't buy a vehicle anywhere else but at Team! They are the best! We've bought multiple vehicles and the process is professional, easy, quick, and with great prices! The best part is that the great treatment continues after you buy the vehicle, their service department and the staff there are always friendly, helpful, and most importantly.....honest! Always a great value with fantastic treatment in a great location!
Thank you Team Toyota!