I was all set to buy a Ford Focus, with checkbook in hand. We'd spent more an hour with a young sales person named Jesse who had managed to soothe our tempers after we had been passed along by two other older salesmen, Tom Weiss and Robert Duffey, without any explanation. I really did want a Focus. Anyway, we got to the point of negotiating and Jessie continued to be exceptionally helpful. However, given that he'd only been working there a short while, he had to clear any discounts with Tom Weiss. This meant that we waited, and waited and waited. Another hour passed. Weiss came over twice with discounts to help us wait, but would not tell us what the starting price was. Then he came and explained how if we took the financing package we could get an additional $1000 discount and simply send in the check I'd been willing to write for the whole amount the next day, which would save interest. This sounded simply sleazy. Anyway, it got later and later and I got tired -so tired that I no longer wanted to make a decision on the spot but agreed to come back the next morning. Jesse finally had all the papers and gave them to me with my assurance that we would complete the transaction the next day. As I was walking out the door, Tom Weiss chased after me, grabbed the papers out of my hands and shouted 'You are just going to take them to another dealer to get a better price.' I felt like I'd been assaulted. Poor Jesse was standing there with his mouth open. He is a nice young man, clearly honest and I was ready to do business with him. But would I give business to this dealership? Not ever. I may never buy a Ford again. Sorry, Jesse. I hope you find a better place to work.
I Recommend This Dealer:
Tom Weiss, Robert Duffey, Jesse
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