Tejas Toyota

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Tejas Toyota:
I used to visit Tejas Toyota's parts counter when I worked out at the airport in Houston. The parts counter and service departments were open until midnight on weekdays and it was just really convienient for me to stop by after work at 11 pm for misc parts and the usual oil filter.

Any time after 10pm was usually dead in there so there was absolutely no wait time. You walked in the door and were greeted by the part counter man and great service followed. All of the people I dealt with at this dealer were friendly and nice. One of the guys even showed me what dealer cost for the parts was and what price I would pay since I was paying retail. My knowing this information did not change the price for me but was interesting to see. Of course, all dealers mark up wholesale prices 10-20% but I found Tejas to mark up less than other Houston area Toyota dealers.

The cashier on duty at night was also friendly and would make small talk with me instead of keeping it all business and cold. I would point anyone to Tejas Toyota for parts. Be sure to go late at night to avoid the crowds and deal with the best people at this dealership.

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

My Review of Tejas Toyota:
I paid for a replacement of transmission pan gasket along with fluid change. After picking up car I notice an oil leak and lhe dealer asked that I return the car. He put it on the lift and said I had an engine oil pan gasket leak and wanted to repair it. He pointed out the leak while it was on the lift and at the same time I looked at the transmission pan gasket and noticed it was not even touched. I showed the service advisor and he said OOPS! Sorry we did not do the work and will jump right on it. The service advisor would not give me a receipt of the REDO.

Was this review helpful to you? Yes | No