Read Reviews Tempe Chrysler Dodge Jeep Ram

Tempe Chrysler Dodge Jeep Ram

Tempe Chrysler Dodge Jeep Ram

7975 South Autoplex Loop
Tempe, Arizona 85284


(888) 261-7565

Tempe Chrysler Dodge Jeep Ram
Manufacturers: Chrysler, Dodge, Jeep, Ram

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.8

24-Month Rating

based on 300 reviews

4.8

4.8 out of 5

324 lifetime reviews

Tempe Chrysler Dodge Jeep Ram

Most Reviewed Employees

  • Justin BeanJustin Bean
    Certified Sales Specialist
    0 review
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Certified: Tempe Chrysler Dodge Jeep Ram

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Tempe Chrysler Dodge Jeep Ram has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Tempe Chrysler Dodge Jeep Ram

empe Dodge opened in the Tempe Autoplex in May 1993. We started with one basic philosophy …. to consistently exceed our customer’s expectations. Our customers have shown us great loyalty and support over the years, and because of them, we are now one of the largest Dodge dealerships in the entire USA. In May of 2008, we proudly added the Chrysler & Jeep brands to our lineup..

We feel that we are different from most dealerships. We do not believe in spending huge amounts of money on newspaper ads, or radio and television commercials each month like many of our competitors. That would raise our costs of doing business and we would have to pass those costs on to our customers. That would not be fair. Instead, we chose to build Tempe Dodge one relationship and one customer at a time. Because of this, a large part of our business each month is from repeat and referral customers.

We truly feel that the sale of the vehicle is just the beginning, not the end. Thanks to our loyal customers, our Sales, Parts and Service Departments have grown steadily year after year. We are committed to building and maintaining relationships with our customers throughout the ownership experience. We are very proud that our customers consistently rate Tempe Dodge near the top on Chrysler’s Surveys for Sales and Service Satisfaction.

Our success begins with our dedicated employees. We want our employees to enjoy working here and feel that they are valuable members of our team. We know that happy employees will truly have a genuine interest in our customer’s complete satisfaction. Whether you come to Tempe Dodge to purchase a new or pre-owned vehicle, get service on your current vehicle or come in to buy a part, we want to provide you with the best experience possible. We want to become the auto dealership of choice for all of your transportation needs.

Our Location

Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 9:00 PM

Saturday: 8:30 AM - 8:00 PM

Sunday: 10:00 AM - 6:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Our Amenities

lauriewearne
5/25/2013 8:51:08 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Barry Vogel
Kiko Khounvichith
and the GM
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tempe Chrysler Dodge Jeep Ram:

Our experience at Tempe Dodge was great.The dealesrship itself is very comfortable and has a relaxed atmosphere. Barry Vogel was terrific. He did his best to make sure we got as close to our goal as possible. He was very pleasant, honest, and refreshingly amusing. He made our buying experience fun. The managers we worked with were also very pleasant and friendly. My husband and I will definitly recommend this dealership to our friends.

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aweidner1
5/23/2013 4:47:39 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris Daniels
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tempe Chrysler Dodge Jeep Ram:

Our last 3 vehicles have been purchased at Tempe Dodge since the 1990's. We were well taken care of by sales associate Chris Daniels and our purchasing process went very smoothly. My wife and I were so pleased by our experience that I referred my daughter and son-in-law to Chris who also took great care of them and they purchased their new vehicle from Tempe Dodge and Chris as well.

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Response From: Tempe Chrysler Dodge Jeep Ram
Added: 5/24/2013 1:52:05 PM

Hello Alan,

I would like to begin by extending my sincerest thanks for both your continued patronage and this outstanding review. We truly appreciate that your choice to shop at Tempe Chrysler Jeep Dodge Ram. It is always a pleasure to see the same friendly faces come back time and time again. I am delighted to hear that you had such an outstanding shopping experience with us and that you found Chris to be so helpful. If there is anything else that you need, please do not hesitate to give us a call or swing by the dealership. We hope to see you again soon!

Sincerely,
Mike Breyfogle - General Manager

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JessicaC82
5/5/2013 10:25:42 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bobby Ortega
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tempe Chrysler Dodge Jeep Ram:

Bobby was very friendly and helpful. I went to the dealership with a specific car in mind. He found the exact one I was looking for. I only had to test drive 1 vehicle. My car buying experience was quick, easy and fun. I will be telling my friends to go see Bobby when they are looking to purchase a vehicle. I love my new 200!

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Response From: Tempe Chrysler Dodge Jeep Ram
Added: 5/7/2013 5:23:47 PM

Hello Jessica,

I would like to extend my sincerest thanks for both your patronage and the time you took to write this great review. I am delighted that you had such an outstanding shopping experience with us, and that you found Bobby to be so helpful. I would also like to congratulate you on your new 200! If there is anything else you need, please feel free to give us a call or swing by the dealership. We hope to see you again soon!

Best regards,
Mike Breyfogle - General Manager

Twitter
msfender
5/2/2013 1:24:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Barry Sureway
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tempe Chrysler Dodge Jeep Ram:

Tempe Jeep was having a deal on Jeep Patriots. We called from Tucson asking if they would hold a specific color for us and they did. We weren't able to travel up to Tempe for another day. When we arrived, the car was all ready and sitting right in front of the store. Barry helped us through the entire process, making sure we got the best deal possible for the new car as well as for the trade in.

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Response From: Tempe Chrysler Dodge Jeep Ram
Added: 5/3/2013 1:15:54 PM

Hello,

I would like to begin by offering my sincerest gratitude for your patronage; in particular your willingness to drive all the way from Tucson! Likewise, I am also very thankful for this outstanding review. I am delighted to hear that you had such a great shopping experience with us and that you found Barry to be so helpful. Congratulations on your new Patriot! They are great vehicles and we truly hope that you thoroughly enjoy yours. If you need anything else, please do not hesitate to give us a call or stop by the dealership if you're up in the Valley. We hope to see you again soon!

Sincerely,
Mike Breyfogle - General Manager

Twitter
kahjbh
5/1/2013 5:31:51 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Curt Lauwers
Frank Cardela
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tempe Chrysler Dodge Jeep Ram:

Curt Lauwers made car-buying fun! (I never thought I would say that buying a car could be fun!) He was knowledgeable and pleasant. He stayed focused on my needs as he helped me make decisions, but never did he pressure me on a decision. My time was very limited, and when Curt and Frank Cardela teamed up to get the paperwork done, they did it very quickly, and they made the closing process seem effortless. Thank you very much, Curt and Frank!

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Response From: Tempe Chrysler Dodge Jeep Ram
Added: 5/3/2013 1:09:21 PM

Hello,

First and foremost, thank you very much for both your patronage and the time you took to write this outstanding review. I am delighted to hear that you had such a wonderful shopping experience with Curt and Frank! Our entire staff strives to provide the highest quality of customer service, and both Curt and Frank are certainly outstanding examples of that value. If there is anything else you need, please do not hesitate to give us a call or swing by the dealership. We hope to see you again soon!

Kind regards,
Mike Breyfogle - General Manager

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JWorleyAZ
4/17/2013 4:49:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris Daniels
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tempe Chrysler Dodge Jeep Ram:

I visited Tempe Chrysler Dodge Jeep Ram looking for an economical sedan. I own a heavy duty pick-up truck and didn't want to continue to drive it around town for routine errands or trips to my office across the city. The sales team spent time with me reviewing my needs, looking at available models and working within the credit limitations I had. We found a Chrysler 200 that fit my budget, while not compromising the features I was looking for. I love this car so much that I'm running errands I would have delayed running in my truck, just because it's so fun to drive. Thanks to the entire Sales and Finance Teams for making this deal happen for me. I highly recommend this dealership.

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Response From: Tempe Chrysler Dodge Jeep Ram
Added: 4/19/2013 5:47:29 PM

Hello,

I would like to start by offering my sincerest thanks for this wonderful review and, of course, your patronage. I am delighted to hear that you had such a great shopping experience with us, and that you are so pleased with your new Chrysler 200! We are very glad that you're having so much fun in your new car. If there is anything else you need, feel free to give us a call or swing by the dealership. We hope to see you again soon!

Sincerely,
Mike Breyfogle - General Manager

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chrisb4x4
4/11/2013 9:43:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James
Mark
Scott (Scooby!)
Steve
Ray
and Friends!
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tempe Chrysler Dodge Jeep Ram:

To say my experiance was "Great", isnt enough. This is a dealership that all others should dream to be like! Every single person I delt with, and came into contact with was splendid! To start with, Mark. He was the first person I talked to when I called. I told him what I was looking for, what price, and I had a trade. They didnt have the vehicle I wanted, but he assured me that they could get it. In the mean time, I came into the dealer to have them appraise my trade, and Mark took me on a test drive of a similar vehicle. The test drive was perfect. He gave me information about the vehicle as needed, rather than constantly blabbering about the vehicle, like most all others do when on a test drive. Mark is, bar none, the most classy sales man I have ever had the pleasure of meeting. Friendly, Fun, Relaxed, and informative. Now....I wanted a price of the vehicle I wanted. Time to gear up, and prepare for battle. Now, I meet Scott, AKA, Scooby. Game face on. He shows a price, and thats it. Wait.......where is the Nitrogen charge? Not there. What about the Desert Protection crap? Nope. Not there. What about the "Aditional-over-charge-because-you-look-like-a-sucker"? Nope!! NO HIDDEN CHARGES!! The price is the price! The only time the price changed, was when they found ways to make it benafit me. And the price went down. Enter James. Classy? YOU BET! Friendly? YUP! The deal was made, start to finish, in the middle of the dealership. No hidden rooms where they take you and beat you into paying for extra fees. Nope. In fact, I couldnt tell who was a Manager, Director, Owner, or Sales Person. All were the same, relaxed, and friendly attitude that made the whole experiance wonderfull! Financing was cake (Cant remember the name of the gentelman), but a class act as well! Ok....So...the deal is made. They wash the new Jeep, bring it around, and once again, THERES MARK!! YuP! He helped me transfer all my stuff from my trade, into the new Jeep! He helped me understand, and answered questions the whole time, as well as made sure I had a bottle of water, or OJ while I was there. After seeing the Jeep needed wheel locks, time for a trip to the parts Dept. There I met a gentelman named Ray (Raymond). This guy greeted me with a smile, got the parts I needed, shook my hand, and thanked me for the purchase of the parts, and the new Jeep, then handed me a nice Thank You Gift (If you want to know what it is, go buy a vehicle from these guys! :) ) Enter (I think Josh, and Matt?). 2 Employees that (Josh) helped install some handles, and make sure I understood features of the new vehicle, and set up the blutooth for me. Matt (I think its his name), is a nice young man who was checking out my new Jeep with me, and talking with me back and forth about it and my trade. VERY FRIENDLY! As I drove home, I couldnt stop thinking about how much of comfortable experiance I had. Not one employee at that dealership seemed to be anything but friendly. That shows somthing about the managment right there! If you are looking for a Dodge, Chrysler, Jeep, Kia, etc., there really isnt any reason to go to another place. If they dont have what you are looking for, they WILL get it. And the wait is well worth the treatment, and friendliness of the staff! WELL DONE YOU GUYS! I look forward to a long, happy relationship with your whole dealership! Thank you!

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Response From: Tempe Chrysler Dodge Jeep Ram
Added: 4/12/2013 4:18:02 PM

Hello Chris,

WOW! First and foremost, thank you for this absolutely outstanding review! Likewise, I am incredibly grateful for your patronage. At Tempe Chrysler Dodge Jeep Ram we strive to provide nothing short of the highest quality of customer service possible, and I am delighted to hear that this value was reflected in your shopping experience! I am certain that Mark, James, Scott, Ray, and Steve will all be thrilled to hear of the very kind things you had to say about all of them. Providing superb shopping experiences, like yours, is why we are in the business! If there is anything else you need, please do not hesitate to give us a call or swing by the dealership. We hope to see you again soon!

Best regards,
Mike Breyfogle - General Manager
mikeb@tempedodge.com

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wfrendon
4/3/2013 12:48:01 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jarvis Newman and Maria
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tempe Chrysler Dodge Jeep Ram:

Thank you to Jarvis and Maria for their help so my wife can get a magnificent vehicle, they make treat me with professionalism and respect. Thank you again!!

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Response From: Tempe Chrysler Dodge Jeep Ram
Added: 4/4/2013 3:23:51 PM

Hello,

Thank you very much for both the time you took to write this wonderful review and, of course, for your patronage. I am delighted to hear that you had such an outstanding experience at Tempe Chrysler Dodge Jeep Ram and that we were able to find the right vehicle for your wife! It is great to know that you found Jarvis and Maria to be so helpful. If there is anything else that either of you need, please do not hesitate to give us a call or stop by the dealership. We hope to see you again soon!

Sincerely,
Mike Breyfogle - General Manager
mikeb@tempedodge.com

Twitter
cstickle
3/31/2013 4:00:40 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jarvis Newman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tempe Chrysler Dodge Jeep Ram:

We were very satisfied with our experience with Jarvis. This is our second purchase from him and he is always very honest, helpful and make us feel very comfortable. We will always refer to him and also return back in the future.

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Response From: Tempe Chrysler Dodge Jeep Ram
Added: 4/1/2013 4:14:28 PM

Hello,

First and foremost, thank you very much for both your patronage and the time you took to write this wonderful review. We do our best to provide the highest quality of customer service, and it is a delight to hear that your experience reflected that value. I am certain that Jarvis will be glad to hear how satisfied you were with the quality of service you received. If there is anything else you need, please do not hesitate to give us a call or swing by the dealership. We hope to see you again soon!

Best regards,
Mike Breyfogle - General Manager
mikeb@tempedodge.com

Twitter
jquesada747474
3/27/2013 11:27:43 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jarvis Newman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tempe Chrysler Dodge Jeep Ram:

Jarvis Newman is very in depth in explaining every detail in the car buying purchase. He was able to deliver the best rate from all the other dealers.

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Response From: Tempe Chrysler Dodge Jeep Ram
Added: 3/28/2013 12:54:11 PM

Thank you for this positive review. We are honored to have helped you and pleased to know you enjoyed working with Jarvis. He will be very happy to hear about your review. Thank you for your kind words. We look forward to helping you again in the future.

Regards,
Mike Breyfogle - General Manager
mikeb@tempedodge.com

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