Reason for Visit: Sales (Used)
I recommend this dealer: No
My Review of Tempe Chrysler Dodge Jeep:
If I could rate this at a ZERO, I would. I am a new car buyer but financially capable of buying a car at a dealership but this place will never know that. I was disrespected by the dealer "Jim" and the manager who was referred to as "Scooby" by his employees. I went with a friend to look at a car I have been looking for and already picked out online. Jim did not say hello but rather greeted me with simply, "Can I help you." Within a minute, he asked if I was a first time buyer and if I had a co-signer. I said no and he immediately made a sour face and for the rest of the time, would not even make eye contact with me. As we went to the car, he told me that banks are very picky right now and financing will most likely fail due to me being a first time buyer. Even though I was extremely offended, I acted polite because I really wanted to buy this car TODAY. When I asked if I could test drive it, he demanded a credit run before going any further. It became very apparent to both myself and my friend that he did not see me as a serious buyer. I told him this situation was making me feel uncomfortable and said I would come back another time. He walked away from me happily and when I went to the door of the dealership to ask for someone else's business card, the manager "Scooby" approached me. From over my shoulder, I heard Jim say, "she just wants to test drive cars". I asked for someones business card because I wanted to come back another day, but he would only offer me Jim's business card. When I specifically asked for someone ELSES card, the manager told me I could just call the dealership's main number for general questions. Offended, I left.
!!!!!!!FIRST TIME / YOUNG BUYERS BEWARE!!!!!!! THIS DEALERSHIP DOES NOT WANT TO WORK WITH YOU, and that includes the management and the dealers.
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