Teterboro Chrysler Jeep

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Teterboro Chrysler Jeep:
i went to Teterboro Chrysler Jeep in Little Ferry to lease a jeep liberty. i first went in and dealt with Daryl Lalla who answered all my questions and gave me a great deal. but i wasnt ready at the time and i went back, daryl was off, so i dealt with Kamelya Boyaci. both salespeople made the buying experience very simple and easy. I had a brand new car in an hour. They are a No Pressure Dealership.
definitely go to TETERBORO!!! Great deals and excellent service!!! And i would totally recommend the Jeep Liberty.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Teterboro Chrysler Jeep:
Teterboro Chysler!! 4 times and 2000 dollars later and my car is worst than when I brought it in!! With 55,000 miles on it.They just keep saying it's a freaky thing!! They made it so bad They said to trade it in for a newer one.So they made a salesperson get in touch with me and said lets make a deal.I told them I will trade it in,but not with them I would have to be nuts!! THEY KNEW I wanted to get a conv.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Teterboro Chrysler Jeep:
I own a 2003 jeep liberty limited. I have had it serviced at jeep dealerships in Arizona and Los Angeles since 2003 and always been very satisfied with the service until now. After moving to New Jersey I began taking my jeep to Teterboro Chrysler Jeep and have always dealt with "Raymond Briggs". Upon my 4th visit to the dealership for a simple oil change, I asked that the tires be checked because I heard a faint noise. I noticed no other trouble with my jeep. I was told by Raymond that my jeep would require over $500 in service. I then was told that there would be an additional $800 in service needed for the front tires to eliminate the noise which they told me was caused by rocks in the tires from going offroading(my jeep had not been offroad in over 2 years). I refused any further service and rushed to the dealership to pick up my jeep. I was met by Raymond's Manager and taken for a test drive in my vehicle to "listen to the noise" which was going to cost $800 to fix. Raymond's Manager did not hear the noise and disagreed with his own employees diagnosis and a $20 reduction in my bill resulted. I was then told that my tires were completely shot and I would need new front tires. In disgust, I paid my bill and left. I routinely apply a tire varnish to all 4 of my tires every time I wash my jeep about every 2 weeks. After arriving home and comparing my 2 front tires to my 2 back tires, I noticed that not only did the front tires appear to have no trace of varnish on them but the difference in the tread wear was severe. I called Raymond to ask if there was a chance that a different set of tires was accidentally placed on my jeep? Raymond yelled while he told me that there was no chance of that and then he proceeded to hang up the phone on me. I then took my jeep to another private auto mechanic who told me that none of the additional services needed to be performed on my jeep and that the front and back tires(treads and varnish) would never have worn so unevenly. The next day I received a call from Raymond telling me that although they believe that there is no way my tires could have been switched, they have cameras in the service department and are willing to watch the video tape for a charge of $25 and hour! In all my years of Jeep service I have never been treated so terribly by a service department. I cannot believe how unorganized this dealership is! I will never regret my purchase of a jeep but I will always regret taking my jeep to Teterboro Chrysler Jeep! BEWARE!

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Reason for Visit: Service

I recommend this dealer: No

My Review of Teterboro Chrysler Jeep:
Be very careful when you bring your car for routine maintenance. I have a jeep liberty with only 13,895 miles and brought my Jeep for only a warranty issue and oil change. Spoke with the service advisor Paul Tobar from (Teterboro Chrysler Jeep)and he stated that I needed maintenance done to my car. To find out from another authorized dealership that the maintenance work that was done to my car was not Required or Necessary. I also checked the manual book and the book does not list any of the maintenance routine that Teterboro Chrysler Jeep perform on my car. I called Teterboro Chrysler spoke with the owner Alan Graf, President and he refused to help.
Teterboro ripped me off doing maintenance that was not required.

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