Texas Dodge

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mr. Phile Smith

My Review of Texas Dodge:
I would now recommend this dealership only if you deal with Mr. Phil Smith. I had a bad experience with a sales representative from this dealership, and I was going to write off the whole dealership. However, I gave it one more chance, Mr. Smith was the person that I spoke to, and he changed my perspective of this dealership. I will continue dealing with Texas Dodge as long as Mr. Smith is there, his honesty and integrity is rare in that line of work that I have found. If he says he can do it, it will be done. He is up front with the price and there were no surprises at the signing table. I knew what I had to bring and we did not play that game (let me see what the manager will do ETC…) I hate that game. Next year or so I will be purchasing another vehicle for my wife and he is the person I will trust my business to.

Joe W

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Phil Smith

My Review of Texas Dodge:
I would now recommend this dealership only if you deal with Mr. Phil Smith. I had a bad experience with a sales representative from this dealership, and I was going to write off the whole dealership. However, I gave it one more chance, Mr. Smith was the person that I spoke to, and he changed my perspective of this dealership. I will continue dealing with Texas Dodge as long as Mr. Smith is there, his honesty and integrity is rare in that line of work that I have found. If he says he can do it, it will be done. He is up front with the price and there were no surprises at the signing table. I knew what I had to bring and we did not play that game (let me see what the manager will do ETC…) I hate that game. Next year or so I will be purchasing another vehicle for my wife and he is the person I will trust my business to.

Joe W

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Phil Smith, Brian Close, Jake (Finance Mgr.)

My Review of Texas Dodge:
Over the years, my wife (Phyllis) and I have purchased five Jeep vehicles (3 new, 2 used). We have never left a dealership feeling 100% satisfied with all aspects of the car buying process...until now! The folks at Texas Dodge Chrysler Jeep of Amarillo have been absolutely terrific. Every employee we met and talked with (even while casually passing in the halls) was very friendly, professional, and upbeat.

Phil Smith, our primary Sales Representative, is one of the most personnable and likeable people I've ever met. It was a real pleasure working with Phil. I always felt that he was being honest and genuine in his replies to my questions and concerns, and never felt pressured to make a decision regarding a purchase.
It's very refreshing to have finally found a car dealer that we can heartily recommend to friends.

Thanks to all at Texas Dodge who made the purchase of our new Jeep as painless and pleasurable as possible. Oh, and by the way, we love the new Wrangler!!!

Sincerely,

Dan McCabe

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Phil Smith

My Review of Texas Dodge:
Phil Smith took the time to walk me and my wife through the whole process of buying a new vehicle. First with identifing the vechile we wanted,to going back and forth with the price we both wanted, to getting the deal done with his manager.We tried other dealerships with mixed results and would not have a problem dealing with Texas Dodge and Phil Smith again.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: 2

My Review of Texas Dodge:
Phil Smith is a professional. He makes the buying experience enjoyable. I have purchased many vehicles from Phil over several years. Each time I am more satisfied. I recommend Phil to my friends because I know he will give them good service. I am in a position to recommend his dealership often.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Phil Smith

My Review of Texas Dodge:
Phil was a excellent considering I dealt with Phil via the phone considering I live in St. Louis, he made my experience very personable. I would recommend Phil to anyone who is looking for a dodge vehicle. He really made me feel like family and took very good care of me even though we never met face to face. Thanks again Phil for all of your help and service.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Phil Smith

My Review of Texas Dodge:
Two words to describe Phil Smith: AWESOME and EXTRAORDINARY!!!!!!!!This man was great! We called Texas Dodge and asked for a sales person and was transferred to Phil. We told him what we wanted and he found it. He went out of his way to make sure we were completely happy. We had a bad incident in the past with another dealer and were very picky. This wonderful man had never laid eyes on us and still went above and beyond to make sure we were taken care of. He even had our brand new pickup trailered from Dallas just to make us happy. He was in touch with us daily through email or phone and he emailed pictures and anything else we needed. All we had to do was show up to pick it up. When we arrived Phil was taking one last look to make sure it was perfect sitting on that showroom floor and let me tell you it was!!!! We truly appreciate the great customer care we received from Phil and we most definitely will be suggesting his name and will look to do business with him again.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Phill Smith

My Review of Texas Dodge:
If more dealers had people like Phill Smith the people that is buying cars and truck would be better off. Phill wante to help you all he can he is not just there to sale you a car or truck. If Phill every left Texas dodge I would go with him to his now work place that is the kind of a man he is. I am also sure I would not be the only one.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Phil Smith

My Review of Texas Dodge:
This is our 5th purchase from Texas Dodge so they know us well by now. They know how we like to do business and our most recent experiences have been easy and great. There is no hassle and they don't try to do or add a bunch of extras we don't want.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Phil Smith and Dean

My Review of Texas Dodge:
Phil and Dean made my overall experience very pleasant and seemed to go out of their way to accomodate my needs. I was a bit surprised by the high prices of the vehicles in light of Chrysler's current problems but it didn't stop me from buying the car.

Share on Facebook

Was this review helpful to you? Yes | No