- Paul Wrenn
Don did a fantastic job while my vehicle was getting serviced. He kept me informed as the progress was being made. My vehicle was ready when he said it would be.
"Bait and switch tactics"
- John Beran
Dealer advertise was not honored. Manager said it was a mistake by the advertising company. I was told to take it up with advertising company. Very rude and arrogant sales manager. Tried price gouging me for an extra that was advertised has included with vehicle. Be very careful with this dealership!
Again, I must praise Don Mekoola, and his staff, for the outstanding service Autobarn Nissan of Evanston's Service Department has provided. For many years, I have dealt with Don when my vehicles needed servicing. He has handled everything from the scheduling of an appointment, attentively listening to problems and troubleshooting them, gives the right estimate of how much time it will take, thoroughly explains the work that needs to be done as well as the cost, is considerate of ones' time and if a car is needed, Don is honest with his recommendations on what service should be done right away, and what needs to be watched, and keeps your pocketbook in mind. He is always welcoming, calm, courteous, knowledgeable and professional. The car always comes back spotless with the problems resolved. Really, Autobarn Nissan has a gem working in its department. Thank you Don and staff for a winning combination!