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The Autobarn Volkswagen of Mt. Prospect

4.7

984 Lifetime Reviews

333 West Rand Road, Mount Prospect, Illinois 60056
Closed 9:00 AM - 7:00 PM Hours
Call (847) 392-6300

Top Reviewed Employees

Kalina Gartner, Sales Consultant, The Autobarn Volkswagen of Mt. Prospect

Kalina Gartner

Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Christopher Krause, Sales Consultant, The Autobarn Volkswagen of Mt. Prospect

Christopher Krause

Sales Consultant
4.6
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Adam Hernandez, Finance Manager, The Autobarn Volkswagen of Mt. Prospect

Adam Hernandez

Finance Manager
4.6
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Audino, F&I Manager, The Autobarn Volkswagen of Mt. Prospect

Mike Audino

F&I Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

November 08, 2016

"Devoted Buyer!!"

- CindyK

This is my 5th Volkswagen, the last 3 working with Christopher Krause. He knows me and knows what I like in a car. He goes out of his way to see that I am pleased and gets me the best deal possible. He's available throughout the whole transaction, and always follows up and stays in touch months later. Great working with Chris and will definitely work with him on the next car.

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November 02, 2016

"Knowledgeable, friendly, no pressure "

- Cookie Baker

Just purchased a new car from Christopher Krause at Autobarn. Great guy. Matched my needs and wants with perfect car for me. Followed up after paperwork was finished with thorough introduction to all the car's features. Highly recommended!

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September 25, 2016

"Concealing information"

- leftlane

DON'T BUY FROM THIS DEALER. They purposely concealed repair history of a car that I purchased from them. Asked them multiple times for a spec sheet, each time they printed it they deliberately removed the service history that showed the car had been repainted. Further, I traded in a car that was involved in an accident, I told them what the accident was. They posted my car for sale with no mention of the accident. Do yourself a favor and go to a different dealer despite how good a car seems. The sales advisor who I dealt with was a genuine person, I can't say anything negative about customer service, but to everyone involved not sharing the service info on purpose is just a bad move.

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Photos & Amenities

  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Television
  • Vending Machines
  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Shuttle Service
  • Television
  • Vending Machines
The Autobarn Volkswagen of Mt. Prospect, Mount Prospect, IL, 60056