Banister Nissan of Norfolk

Banister Nissan of Norfolk is WONDERFUL! I am sitting in the showroom waiting on an oil change for the SECOND 370Z which I have purchased from Jean. I love the dealership, love Jean, and l I am sitting in the showroom waiting on an oil change for the SECOND 370Z which I have purchased from Jean. I love the dealership, love Jean, and love both 370's that I have purchased. Salesman Jean (Castel) & Owner Loyalty Manager Angie (Freeman) are the finest folks with whom I have ever had the pleasure dealing. They never forget you and are just so kind and pleasant. And the Service Department is great too - they take GREAT care of me too. The entire organization at Banister Nissan of Norfolk are like a family and NEVER fail to make me feel welcome into their world. I just love 'em all there! More

I had a good experience at the dealership, the sales rep was professional and represented Banister well. The only regret I had was not able to make a deal. was professional and represented Banister well. The only regret I had was not able to make a deal. More

Dee was an amazing help she listened to me and worked wonderful with my situation she truely was a blessing today she is great I refer her to anyone looking for a new car wonderful with my situation she truely was a blessing today she is great I refer her to anyone looking for a new car More

Everyone here is so welcoming and the store has a very family feel. Everyone is always willing to do their job. family feel. Everyone is always willing to do their job. More

Clayton Porter's attitude towards us changed when the car we were looking for went from a brand new pickup truck to a used cheap sedan. The first time we went there, looking at trucks, he was so nice, alw we were looking for went from a brand new pickup truck to a used cheap sedan. The first time we went there, looking at trucks, he was so nice, always smiling, and helpful. The second time, when we came back, he greeted us with such wide and open arms, big smile, and said, "Welcome back!!!!" He was good take us to see the trucks we were looking at before but we told him our budgets changed, that we decided to go with a used car. His whole aura changed. We were on his desk, he wasn't smiling anymore. He was fidgeting with his hands, looking around, as if he couldn't wait for us to leave. He kept letting out big sighs. He was just so bad and rude. We left and went to another dealership. We've never felt so disrespected. More

Fast, friendly, and proficient help at this dealership. Jose was awesome and hooked me up with the best salesman, Pedro. Together they both helped me with what I needed with professional ease. Jose was awesome and hooked me up with the best salesman, Pedro. Together they both helped me with what I needed with professional ease. More

Pedro is amazing he helped me out alot. I really appreciate him he always gives me the best deals. I really appreciate him he always gives me the best deals. More

Great dealership, worked with kavi and he was amazing helped me along and made it really smooth and easy 5/5 definitely recommend helped me along and made it really smooth and easy 5/5 definitely recommend More

Pedro Caro was absolutely amazing from start to finish. He greeted me getting out of my used Nissan Rogue and allowed me to find comfort in an used Nissan Murano. He worked diligently and with great help t He greeted me getting out of my used Nissan Rogue and allowed me to find comfort in an used Nissan Murano. He worked diligently and with great help to make sure I made the purchase and got what I desired. More