My Review Of Thomas Hyundai Subaru:
The rating I have given to Thomas Subaru was because of the excellent, professional, friendly, helpful and knowledgeable assistance I was given while searching for a vehicle. On the first encounter, spur of the moment for us on a cold, dreary afternoon, Amanda Roth came out and greeted us asking if she could help us in any way. We talked with her for a while and then determined we would come back the next day after discussing our options. We returned on a Saturday, a very busy day at the dealership. Amanda came out to greet us right away, we looked over a couple of cars we found on line at the Cumberland, Maryland Dealership and advised her we would like to drive them; we did and then saw another car to drive; all this while she was working with other customers. Never once did we get the feeling we were bothering her, as I wanted to test drive 4 different cars. And, In between us coming and going she was assisting other customers. Amanda was very knowledgeable about the vehicles we wanted to drive and listened attentively while we described what attributes we were looking for in a vehicle to purchase, and showed us several styles which met our expectations. After we finally decided which car to purchase, Amanda explained everything to us regarding the warranty on the used car and got the paperwork rolling. Seth, the in-house Finance Manager was very polite, very calm, relaxed and professional; he answered any questions we had regarding the financial papers and finished things up very satisfactorily. I highly recommend Thomas Subaru in Cumberland, Maryland to anyone looking to buy a new or used vehicle.
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