Reason for Visit: Sales
I recommend this dealer: No
My Review of Thomas Nissan:
Preview
HIGH PRESSURE grand prize winner
Over the top high pressure sales tactics.
We visited Thomas Motors Nissan dealership on Larkin Ave in Joliet and ended up walking out because of the extremely high pressure sales tactics. Not only did they go through all the usual "have to consult with the manager" tactics, and refusing to give us a price until we made an offer, but two separate higher up sales staff (our guy was only on the job a week ) came out to try to negotiate with us. The second fellow began to berate the salesman in front of us, telling him he had "already blown the deal." I told him I thought it was unprofessional to chew this guy out in front of customers and he totally ignored us. I said, "This is embarrassing for us and humiliating for him. We're DONE." and walked out. High pressure sales is just way too stressful to endure. We went to D'Arcy Motors on Jefferson and bought a car that same night. (Great people to deal with--honest and no high pressure tactics.)
We've purchased from Thomas before (from their Toyota dealership) but NEVER AGAIN after that awful experience. These people are so involved in their competitive sales game that they have totally lost sight of how the customer might experience this.
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