I brought my 2006 X5 in for state inspection..... (their "free" inspection) Only to find out it failed state inspection badly!! They said it needed one rear ball joint, two rear upper control arms, and front thrust arm bushings. Also they recommended several oil leaks to get fixed. This car only has 62,300 miles on it!!! I left not doing any work they told me I need. In talking around Doylestown, I found that Thompson has a very bad reputation anymore!!!! Their "free " inspection is to draw you in to upsell you all they can, and more often than not vehicles don't really fail as they say they do. Also finding out about their "grid scale" pricing really pissed me off!!!! This is were they RAISE the labor rate for bigger jobs! I took my X5 to the next closest BMW dealer, who inspected it ( not telling them it failed elsewhere) ....it passed!!!! I asked about the suspension...they said it was "tight" , I asked about any oil leaks...... They said there is some dampness but no real leak.
THOMPSON BMW IS HORRIBLE! !!!!!
I Recommend This Dealer:
John Mcdonald, Andi Glasmyer
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