Back

Ourisman Chrysler Dodge Jeep Ram 40

Edgewood, MD

4.3
1,126 Reviews

1102 Business Center Way

Edgewood, MD

21040

Directions

By Type

Showing 1,126 reviews

October 27, 2023

Really laid back dealership. They don’t hassle or haggle you. They are there for you if you want the vehicle. We were left undecided and they had no input on our decision…no pres More

by Didi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Jackson, Jeff Ramsey, Ashlyn Peters, Sierra Woodberry
Nov 02, 2023 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Didi, thank you very much for your 5-star review! We take genuine pride in the excellent customer service we provide, and we're grateful you experienced that with our courteous and professional team. We'll be sure to pass your kind words on. Congratulations on your new Jeep--we hope you've been loving it this past week! If you need anything, we're here anytime. Thanks again for your support and welcome to the Ourisman Family. :)

September 30, 2023

The broke federal credit equal opportunity act and have not fixed it for 5 months I have called and called they swear they are working with mva to get me in title well if you would have cane5 miles I could More

by frozengeorgian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ron Jackson, Jeff Ramsey
Sep 30, 2023 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Lisa, we understand you want your disabled Veteran tags transfered. We are working on that process. Unfortunately we are not in control of the MVA and we have offered a way to fix this, but that way was not acceptable to you. I would suggest that the way you speak to people does not help your cause. For example, threatening to show your rear to the showroom, no matter how frustrated you are, is not a rational remark in regards to getting what you want done, completed. Even though your aggression and agitation has been expressed to employees here we are still working with the MVA to get this accomplished for you.we sincerely appreciate your understanding. Have a blessed day.

Sep 30, 2023 -

frozengeorgian responded

What way did you give to solve it other than to buy a new vehicle. I am still waiting and the voicemail that was supposed to be left was never off this dealership does everything they can to lie to you BEWARE if you are disabled they will hurt you

Sep 30, 2023 -

frozengeorgian responded

I will not show my butt I will sue for federal equal credit opportunity act in 30 days if it is not fixed. I did that because. Was told my life does not matter which is what it says every day it's not fixed

June 20, 2023

My salesman was Herbert Hardin and he really went the extra mile to make my experience top notch. I will be going back to him for my future needs, thanks Herbert! You rock! More

by Getem
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Herbert Hardin
Jun 20, 2023 -

Ourisman Chrysler Dodge Jeep Ram 40 responded

Thank you very much for your 5-star review, Getem! We value the staff highlight for Herbert and are thrilled to hear about your positive experience working with him. Glad to hear he went above and beyond to make your experience great. We'll be sure to pass your kind words on and tell him to keep up the good work. Congratulations on the Ram--we hope you love it for years to come! If you need anything, please don't hesitate to reach out. Have a great rest of your day, and take care! :)

February 23, 2023

We just purchased a 2023 Grand Cherokee and couldn’t be happier. Our salesperson Trevor was very helpful when explaining everything to us about our new Jeep. Surprisingly when we met the finance guy Lavon More

by Jeepers
Recommend Dealer
Yes
Employees Worked With
Bobby, Tom McGeachy
February 23, 2023

Very friendly walked me thru the whole process. The store was Devoted to making the deal. Will do business in the future. More

by Lpratt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom McGeachy, Jay YourNeighborhood Car Guy, Greg Smith, Gary Dubeck
October 06, 2022

We have been dealing with Thompson Jeep since 2005. Every 2-3 years we trade both our Jeeps in for new Jeeps. We purchase the Jeep Rubicon and Grand Cherokee limited or Jeep Grand Cherokee Trailhawk. I More

by 2012Shadow
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
RON FILLING, Tom McGeachy, Rick Schofield, Tyrone Smothers, Ed Porsch, Greg Smith, Matt "Goody" Goodson, Gary Dubeck
August 29, 2022

This dealership is now Ourisman jeep. Horrible. After I decided to not move forward with them and asked that they remove me from their email system I got a very condescending email bac More

by cwilson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Jackson
August 11, 2022

I hit a deer with my Jeep Grand Cherokee. Rich Jenkins did an OUTSTANDING job on the body work. I cannot thank him enough for his skills and care with my vehicle. I am very happy with the More

by lisa.styron
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Jenkins
August 06, 2022

Came into look at the Grand Cherokee was working with Shawn we looked at one we really liked but it was high up there so we were recommended the Altitude and my car payment would be under $600 but they d More

by Morgan W
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn
July 30, 2022

Today we drove down just to say Hi! to Rick Schofield and Ed Porsch. We were told neither are with Thompson Jeep now Ourisman Jeep. This was a close family own dealership that aways wel More

by 2012Shadow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Schofield, Ed Porsch
1
...