Thompson Chrysler Jeep Dodge Ram

Thompson Chrysler Jeep Dodge Ram
1102 Business Center Way
Edgewood, Maryland 21040
(410) 679-1400

Manufacturers: Chrysler, Dodge, Jeep, Ram

Most Reviewed Employees
Herb Eller Herb Eller
Finance Manager
Ray Caldwell Ray Caldwell
Sales & Leasing Consultant
Sam Sinclair Sam Sinclair
Internet Sales Manager
Ed Langmead Ed Langmead
Sales & Leasing Consultant
Rick Schofield Rick Schofield
Sales Manager
Jim Dinges Jim Dinges
Sales & Leasing Consultant
Greg Swick Greg Swick
Sales & Leasing Consultant
Ramiro Ramos Ramiro Ramos
Sales & Leasing Consultant
Chip Baughman Chip Baughman
Chris Gray Chris Gray
Service Advisor
Need a New Car?

Dealership Amenities
Shuttle Service
Free WiFi
Cable TV
After Hours Drop-Off
Customer Lounge Area
Free Coffee
Parts Store
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
73 Reviews
Thompson Chrysler Jeep Dodge Ram

Overall Score: 5 Star Rating4.9



About Thompson Chrysler Jeep Dodge Ram
Certified: Thompson Chrysler Jeep Dodge Ram
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Thompson Chrysler Jeep Dodge Ram has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Thompson Chrysler Jeep Dodge Ram
Thompson Chrysler Dodge Jeep Ram is a premier dealership in Harford County and located right off of I-95 in Edgewood, MD. We've been in business for over 80 years and our name has always stood for quality, value and customer satisfaction.


hunters
4/15/2012 8:40:11 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ramiro Ramos

My Review of Thompson Chrysler Jeep Dodge Ram:
Ramiro was very positive and friendly. He worked with us and really seemed interested in what we wanted to pay.
He even setup my bluetooth for my phone on my new car. Probably one of the best sales visit I've had. Good job!

Share on Facebook

Was this review helpful to you? Yes | No
ctarsi
4/14/2012 12:34:47 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Herb Eller, Ramiro Ramos, Sam Sinclair

My Review of Thompson Chrysler Jeep Dodge Ram:
Very straight forward transaction, I was looking for a vehicle and Thompson's had one that fit what I was looking for. The personnel I dealt with were pleasant, gave me facts when I asked questions.
The one drawback I found was that the vehicle could have been cleaned better when I picked it up, for a "new" car I was expecting better.

Share on Facebook

Was this review helpful to you? Yes | No
namvet68
4/6/2012 9:53:43 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ramiro Ramos

My Review of Thompson Chrysler Jeep Dodge Ram:
My wife,& i went to Thompson only to look at a new car for her, and her craft travels. We were greeted by Mr. Ramiro Ramos very professionally, but at the same time 'friendly'. We looked at two (2) different models, and once we decided the model she wanted Mr. Ramos was very professional, and expedited our new car buying experience. It was a pleasure doing business at Thompson, and i would recommend others to shop for their next auto purchases there.

Middle River, Md.

Share on Facebook

Was this review helpful to you? Yes | No
wmartinsr77
4/6/2012 7:18:31 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Gray, Rick Schofield, Greg Swick

My Review of Thompson Chrysler Jeep Dodge Ram:
I would have to say my overall experience with Thompson has been great. I went there on a Monday to check out a Chrysler 200 S. They were knowledgeable about the vehicle. They let me take ffor a test drive to show the wife. Came back and was not ready to buy. Too be honest wife was a little mad. So I took the car back and let them know I really couldn't do anything with the car yet.

A couple of days later I received a call from Rick. He was real nice and asked if I was still interested in the car. I politely told him no. He let it go. I called him back later that day and told him I will be up to talk about numbers.

I first contacted my bank for auto loan approval thinking I could get a better rate with them. I arrived at the dealership later on and did some paper work. To my surprise the dealership was able to get me a much better rate. Which in the end is what got me to buy the 200.

I rated everything but Quality of work a 5. This is because I still do not know who did my finace paperwork. It seemed like he was in a hurry. Also the vehicle could have been cleaned alot better.

I will most definately recommend Thompson to my friends.

Share on Facebook

Was this review helpful to you? Yes | No
fusionross
4/6/2012 9:55:48 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ed Langmead, Rick Schofield

My Review of Thompson Chrysler Jeep Dodge Ram:
I received an email for I had bought. The first thing I noticed about the 2008 Jeep Wrangler Sahara was it was under priced from the NADA and Kelly Blue Book value. I got it for $15,700. NADA and Kelly Blue book both had the vehicle valued at about $19,000-$20,000. So I emailed Mr. Schofield and told him my particular situation. I had a 2008 Scion TC. NADA and Kelly Blue Book value for that vehicle was $11,500 in the condition it was in. I had no money down and was looking for a good interest rate. I honestly though I was going to get a response back that would be along the lines of "sorry, but we won't be able to get in your price range." I sent Mr. Schofield about 20 pictures of my Scion and did a credit application. Mr. Schofield was able to give me $12,600 for my vehicle and got a great interest rate. Not only did he get the vehicle in my target price range, but I also got a warranty and GAP insurance. While keeping it in my price range. Not to mention he lowered the price of the Jeep too. Keep in mind this was all done by email. Until I went into the store I didn't even know what Mr. Schofield looked or sounded like. He was very timely in responding back to my emails and answered every question I had.

Approximately three days later we made the hour and 20 minutes drive up to Edgewood MD. The second we get there we are greeted by Mr. Langmead and Mr. Schofield. They had the Jeep out waiting for us and was ready to be test droven. After spending about an half hour looking over the vehicle I took it for a test drive for about 20 minutes and was very pleased. We got back to the dealership and sat in Mr. Langmeads office. Signed a couple of forms and was told we are going to have to wait for the financial adviser. In the past we usually had waited a long time, but approximately two minutes later we were back going over the paper work. I wish I remember the financial advisers name, but forgot it because he was just as nice as everyone else. We could find a baby sitter and had to bring our four year daughter to the dealership and everyone was very friendly to her and was joking with her to keep her occupied. Approximately two hours later, I was driving home in my new Jeep.

I have bought four vehicle's in the past two years and everyone at the dealership has asked me to go online and review the dealership. This has been the only dealership that I have done this so far and there is a reason for that. This by far has been the best experience from start to end when it comes to buying a vehicle. Everyone was very nice and polite to us and made us feel like we were the only people there buying a vehicle. I would highly recommend anyone to buy there next vehicle from here. The reason why I only emailed Mr. Schofield in the beginning was because my past experiences with car salesman was that they tell you what you want to hear just to get you into the dealership. Once you get there they tell you something completely different. This WAS NOT the case with Thompson Chrysler Jeep Dodge Ram. Mr. Schofield was direct to the point and provided me with great information. If I ever decided to upgrade my Jeep it will 100% be at this dealership.

Share on Facebook

Was this review helpful to you? Yes | No
CARRIEBABE
3/24/2012 4:25:27 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ray Caldwell

My Review of Thompson Chrysler Jeep Dodge Ram:
PLEASANT EXPERIENCE FROM BEGINNING TO END. I HAVE NEVER HAD THE PLEASURE OF DEALING WITH SOMEONE AS NICE AS RAY!!!
I WILL BE RECOMMENDING HIM AN THE ENTIRE DEALERSHIP TO ALL MY FAMILY AND FRIENDS!

Share on Facebook

Was this review helpful to you? Yes | No
mcordle
3/22/2012 9:44:04 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rick Schofield, Sam Sinclair

My Review of Thompson Chrysler Jeep Dodge Ram:
I contacted this dealer when searching on AutoTrader. My intent was to gather information and search for the best deal that I could find, not only on the new vehicle, but also on my trade in-value I was not aware at this time, the dealership was almost 500 miles away. The sale representative (Sam Sinclair) was very personable and attentive to my needs. Even after realizing that I lived 2 states away, Sam was still focused on providing me the best deal possible. Sam collaborated with Used car manager Rick Schofield and was able to negotiate me the best deal on a new Jeep and the best trade-in price also. Rick was able to negotiate with the bank to provide me with the best finance rate for my transaction. If this was not enough, knowing I lived 2 states away coordinated transporting the new purchase vehicle to me and picked up the trade-in vehicle at no other cost. This dealership was able to provide me with the best new vehicle purchase I have ever had. This dealer be located over 500 miles away was able to provide me with a better trade-in amount, vehicle purchase price, and finance rate than any dealership I contacted locally. I will certainly consider purchasing another new vehicle from this dealership in the future.

Share on Facebook

Was this review helpful to you? Yes | No
lemmer80
3/22/2012 7:40:33 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ray Caldwell, Herb Eller

My Review of Thompson Chrysler Jeep Dodge Ram:
I chose this dealership after the fantastic service I received while the knowledgeable staff repaired an issue on a truck I have, it once again runs like new! I prefer dealing with companies who are straight forward, to the point and don't play the same old negotiating games found at most dealers. Ray was to the point and a fellow USAA member which made a difference to me. Great experience from all employees from the time I got to the lot until the time I left in my new Jeep!

This dealership and its staff has earned my trust and business for years to come.

Share on Facebook

Was this review helpful to you? Yes | No
lbugda
3/7/2012 2:33:01 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Valentine

My Review of Thompson Chrysler Jeep Dodge Ram:
I arrived at this dealership in search of a larger vehicle. I had very specific price points in mind, as well as features of a vehicle that I wanted. I walked into the parking lot assured that I wouldn't find what I was looking for. I worked with Steve Valentine, and I couldn't have been more impressed with his honesty and work ethic. As a female, it's often difficult to walk into a car dealership by yourself, but I was made to feel completely comfortable. By the end of my experience, I had the exact vehicle I told Steve I wanted (with all of the features I requested) and he even drove 45 minutes away to pick it up from another dealership so it would be at the dealership when I arrived. He worked around my schedule and the entire experience was so pleasant. I've already recommended Thompson in Edgewood to my friends and will always recommend Steve and the staff at Thompson!

Share on Facebook

Was this review helpful to you? Yes | No
sharhoney29
3/2/2012 9:54:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Herb Eller, Bryan Ford

My Review of Thompson Chrysler Jeep Dodge Ram:
This was by far the best experience I have had in purchasing a vehicle. The staff was very helpful and worked exceptionally well to get me the best deal possible. I was explained everything, and any questions I had were answered. I would definatly reccomend Thompsons and Bryan Ford to all my friends and family! Thanks to everyone for all your hard work!

Share on Facebook

Was this review helpful to you? Yes | No

Reviews 11-20 >>