Read Reviews Thompson Chrysler Jeep Dodge Ram

Thompson Chrysler Jeep Dodge Ram

Thompson Chrysler Jeep Dodge Ram

1102 Business Center Way
Edgewood, Maryland 21040


(410) 679-1400

Thompson Chrysler Jeep Dodge Ram
Manufacturers: Chrysler, Dodge, Jeep, Ram

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.5

24-Month Rating

based on 92 reviews

4.8

4.8 out of 5

95 lifetime reviews

Thompson Chrysler Jeep Dodge Ram

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Certified: Thompson Chrysler Jeep Dodge Ram

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Thompson Chrysler Jeep Dodge Ram has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Thompson Chrysler Jeep Dodge Ram

Thompson Chrysler Dodge Jeep Ram is a premier dealership in Harford County and located right off of I-95 in Edgewood, MD. We've been in business for over 80 years and our name has always stood for quality, value and customer satisfaction.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Our Amenities

Shuttle Service Free Coffee
Free WiFi Parts Store
Cable TV Television
After Hours Drop-Off Vending Machines
Customer Lounge Area

go90junocom
4/4/2013 10:05:10 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brandon RooneyBrandon Rooney
Ethan RothEthan Roth
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.3

My Review Of Thompson Chrysler Jeep Dodge Ram:

Mario was wonderful to deal with. He kept looking for a car to fit into our price range. The finance department was great. When our loan with the credit union fell through because the car was priced too high they helped me to find another loan so we could purchase the car. This was our second car we purchased through Thompson.

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pgarappolo
3/7/2013 12:38:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ed LangmeadEd Langmead
Ethan RothEthan Roth
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thompson Chrysler Jeep Dodge Ram:

Hands down an incredible experience. I purchased a 2012 Durango and I was so happy I went back and bought a 2012 300C two weeks later. Ed is a top notch sales person that cares about the experience his customers have and the quality of the vehicle they purchase. Ethan is by far the most fair and easy going finance person I have dealt with in 15 years of car buying experience. I am customer for life thanks to these two great guys. HIGHLY RECOMMEND!!!!

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Ray chamberlain
1/8/2013 9:58:07 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ethan RothEthan Roth
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thompson Chrysler Jeep Dodge Ram:

Greg helped me get my new truck and Ethan roth helped me get a great deal on financing and jimmy cleaned up my new
Truck

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hack4alivin
12/30/2012 8:12:43 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ed LangmeadEd Langmead
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Thompson Chrysler Jeep Dodge Ram:

My overall buying experience was very good. I knew which vehicle I wanted and was able to work out a fair price with excellent financing. Being new to this part of Maryland this was my first experience with this Dealer and so far it has been very pleasant. I hope my experiences with the service department go as well as the sales.

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Honit2
12/26/2012 10:45:04 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ethan RothEthan Roth
Sam SinclairSam Sinclair
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thompson Chrysler Jeep Dodge Ram:

We went in on a budget with a bottom line in mind. They did everything they could to pay attention to what we wanted and what we could afford. Matched us with a vehicle and drove out the same day with a new vehicle. Great help and service with both sales and financing.

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11kids4emmy
12/18/2012 8:55:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ethan RothEthan Roth
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thompson Chrysler Jeep Dodge Ram:

My husband recently traded in his Ford F-150 on a Dodge Dart. He had a very good experience dealing with Ramiro and Ethan. I mentioned to Ramiro I was looking for a lower payment on my car. He said he could get me a lower payment. I told him maybe, but he couldn't get me the gas mileage as I had a Ford Fusion Hybrid, which gets great gas mileage. He said I can't do that, but if you're looking for a lower payment, I can do that! I told Ramiro I would come back the next weekend. As it turned out I was sick that weekend. So the very next weekend which happened to be this past weekend, we went back and saw Ramiro. Between him and Ethan I was able to trade my Ford in on a Dodge Avenger. Even though I was upside down on my car, they were able to work it out and guess what, my payment is almost $100 lower and the interest rate is much lower than what I was paying. I would consider them the new Miracle Workers. I am truly a happy customer. Thanks to Thompson for going all out to help me.

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mcmaclay
12/18/2012 5:16:39 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ed LangmeadEd Langmead
Julie LogsdonJulie Logsdon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Thompson Chrysler Jeep Dodge Ram:

This is an overdue thank you to all that helped me to make this purchase possible. You all helped me to find what I needed and made the financing possible. Your professionalism and kindness were very much appreciated. Thank you again.

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susan.brezna
12/18/2012 4:05:04 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thompson Chrysler Jeep Dodge Ram:

Thompson's was amazing they provided with me the car I wanted and paid attention to my special needs. I could not be happier with the services and customer care I received.

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stevesnipes
12/1/2012 4:59:08 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ethan RothEthan Roth
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Thompson Chrysler Jeep Dodge Ram:

I heard about the dodge dart on 105.7 sports talk mark zinno really gave the car great reviews. I needed to find a vehicle with better gas mileage than my f-150 truck. I was checking the car not looking to buy until after the new year. our salesman Ramiro Ramos listen to my concerns and said he could do a deal that accomplished what i was looking for and could do it that day and not wait till the new year. the car had all the ammenities I was looking for. The deal didn,t become real until Mr Roth got involved. He had a great payment schedule for us we just could not turn it down.

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hawaiisnowman
10/31/2012 7:31:02 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Sam SinclairSam Sinclair
  • Customer Service:

    3
  • Quality of Work:

    N/A
  • Friendliness:

    4
  • Overall Experience:

    3
  • Pricing:

    3
  • Overall Score:

    3.2

My Review Of Thompson Chrysler Jeep Dodge Ram:

Overall ok. HOWEVER a bit of a problem when I paid for the car, but I was stuck. I agreed to a purchase price for a used car and was dropped off to pick it up. I had earlier requested to pay for the car entirely on my credit card, and was told no problem. After my ride departed I was told that I could only charge $2500 of the purchase pruice to my credit card and that the remainder needed to be check or cash. So while my desire was to pay for the car on credit card just for the airline miles, instead becasue my ride had departed and I was about 100 miles from home, I was stuck and needed to pay by check. A disappointed customer (although one with a good car).

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