Reason for Visit: Service
I recommend this dealer: No
My Review of Thompson Volkswagen Audi Mazda:
To add some counter balance to the rave review below, I didn't have a similar experience. Just like their counterpart in Falmouth, Morong, these folks just don't get it. They were happy to charge me for a tire balancing, but that wasn't the problem. I am not a mechanic, but I know if you've had the tires balanced 5 times, you might just have a bad wheel. I told them the history of my Morong experience, but they simply repeated it. They drove the car less than three miles and called it fixed.(for original problem see my rating of Morong here). They basically told me there was no problem, though as every single passenger in my car will tell you, through chattering teeth, there is! So I finally took the full sized spare out, changed the wheel and viola! no more vibration. <br><br>Be careful of dealers. They don't really care about the cars and don't work from a love of what they do. they seem to just trust what the computer tells them and have no desire to actually solve the problem just preserve their honest claim that the computer didn't find anything wrong. <br><br>Since I am a human driving my car, I really appreciate mechanics who know more than the book, and care enough to WANT to solve a problem. Especially since if they had, I would have been up here raving about how great they are.<br><br>Recommend Atlantic Motors for all German/European car service. They actually love what they do.
Was this review helpful to you? Yes | No