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Three Rivers Chrysler Jeep Dodge Llc

2633 West Liberty Avenue, Pittsburgh, Pennsylvania 15216
Sales: (412) 343-1200

Makes: Chrysler | Dodge | Jeep | Ram | Service Center
Average
33% Recommend
2.9

6 Lifetime Reviews

Three Rivers Chrysler Jeep Dodge Llc
2633 West Liberty Avenue,
Pittsburgh, Pennsylvania 15216
Three Rivers Chrysler Jeep Dodge Llc Info
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6 Dealership Reviews
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donald.mcclung
4/12/2015
Reason For Visit
Sales (New)

"Best Dealership all week"

Me and my wife have been shopping for a new vehicle for about a week. We had a vehicle that we were unsure would pass inspection and wanted to update. This stop was our 3rd dealership in 3 days and it should have been our first. Even the dealership we purchased 2 cars from in the past wasn't as helpful as these people. I got a call from a very nice internet sales lead rep and after explaining my whole situation of negative equity and bad deals from other sales people in the past he gave me a chance to come in just to see what they would offer and told me it would be a no hassle visit. Me and my wife did just that and they accomplished in 3 hours what none of the other 2 dealerships could get done in 3 days. We walked in and met with Nick who was the rep I spoke with on the phone. He explained a few different vehicles and options and then had a sales person Tyler take us out to show us a car. We test drove the vehicle, liked it and started the finance portion. Now they explained to us that the vehicle we looked at was more equipped then the one we have been looking at and the payment would be higher then what they were offering us. We then had a meeting with the sales manager who explained to us why they were showing us a nicer and more equipped vehicle and why they don't stock the "cheaper" option on their lot. He then switched our attention to a car(we had been looking at Jeep SUV's), we test drove the car at a previous dealership but he explained they were able to use the incentives of that car to eat away the negative equity of my vehicle, and gave us over $1300 MORE for our trade. He not only did those things but he got our payment $100/cheaper then the competition and still managed to shave a few dollars off a month in interest charges. The overall experience was phenomenal and the people were extremely friendly. If you need a vehicle and are looking for Jeep/Chrysler/Dodge this is the place to check out and tell them Donald sent you!!!

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Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Tyler,Nick(manager)

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Susan
4/02/2015
Reason For Visit
Service

"not happy"

more things seem to go wrong with my car after I refused a suggested fuel injection cleaning - now loose wires and bolts - coincidence? Been told this is common at dealers.

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I Recommend This Dealer: No

Employees dealt with

jim

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ram5.7
8/30/2014
Reason For Visit
Service

"Worst Service Department "

Had terrible quality work both times I used this service center. More problems after service than when I took it. Wish I could type more.

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I Recommend This Dealer: No

Employees dealt with

Numerous

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sararosepgh
3/06/2013
Reason For Visit
Sales (New)

"This was the 3rd dealership I went to after looking at..."

This was the 3rd dealership I went to after looking at multiple different cars. I should have came here first... They had exactly what I wanted... Did not pressure me for anything I did not want and the process was SUPER EASY! No stress, no bs!

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I Recommend This Dealer: Yes

Employees dealt with

Steve

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1
missyg79
5/11/2012
Reason For Visit
Sales (Used)

"I would NEVER recommend anyone purchasing a car from this..."

I would NEVER recommend anyone purchasing a car from this dealership! We had purchased a used minivan from them and had asked many questions regarding the condition of the van including owners, accidents, and condition of the vehicle. We were told by the sales person that the van was certified and that because it was certified that it had a clean carfax and that it met a strict checkpoint of standards to become certified. Two years later when we have come to find out that the van was in a MAJOR accident and in addition to that in the two years we have owned the van we have had multiple issues with the van service wise. In addition, we did not get a full trade in on the van because of this finding and the van was never completely fixed properly from the accident because the tailgate and front bumper needed replaced. When I called them back, I shouldn't have been surprised to get ATTITUDE on the phone and get told that the car does not have to have a clean carfax to be certified. I will be investigating this further, but I want to let everyone know not to make the same mistake I did and purchase a car from this dealership, there are better ones out there!!!!!

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I Recommend This Dealer: No

Employees dealt with

used car sales

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3
nunman216
2/13/2012
Reason For Visit
Sales (New)

"Leased a jeep from them and when we leased it we asked if..."

Leased a jeep from them and when we leased it we asked if there was going to be a fee when we turned it in. They said no and even had it in writing. We turned in our lease and we were going to get another jeep and they said we owed a $1500 fee. We were 10,000 miles under the contracted amount, so it was not a mileage fee. They would not explain what it was for. I then said forget it, we are not getting another car here. They said ok then the fee is $2000. Again not telling me what it was for. I showed them the paperwork that stated no fees would be assessed unless we were over our miles or there was damage. There was no damage and we were under our miles. I asked to see the manager and when he came in he said we are paying the fee without even letting us talk. I said I'm not and I will take him to court over it. He then yelled at us and if it were not for my wife I would have hit the guy. He is lucky she was there. I will never shop there again. This is the thanks we get for spending $40k there. Rude and ignorant people. Needless to say, we have not paid the fee and never got a bill or notice stating we owed them. I think they were trying to make a quick $ from us.

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I Recommend This Dealer: No

Employees dealt with

Dan, Dave, Mike

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