Read Reviews Tim Parker Chrysler Dodge Jeep Ram

Tim Parker Chrysler Dodge Jeep Ram

Tim Parker Chrysler Dodge Jeep Ram

4722 Central Avenue
Hot Springs, Arkansas 71913


(888) 227-1487

Tim Parker Chrysler Dodge Jeep Ram
Manufacturers: Chrysler, Dodge, Jeep, Ram

Write a ReviewWrite a Review

  • Customer Service:

    4.7
  • Quality of Work:

    4.7
  • Friendliness:

    4.7
  • Overall Experience:

    4.7
  • Pricing:

    4.6

24-Month Rating

based on 31 reviews

4.7

4.7 out of 5

34 lifetime reviews

Tim Parker Chrysler Dodge Jeep Ram

Most Reviewed Employees

View All Employees

Cars For Sale by this Dealer

Need a New Car?

Certified: Tim Parker Chrysler Dodge Jeep Ram

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Tim Parker Chrysler Dodge Jeep Ram has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:30 AM - 5:30 PM

Sunday: Closed


Our Amenities

Shuttle Service Parts Store
Free WiFi Pet Friendly
After Hours Drop-Off Television
Customer Lounge Area Free Coffee
Express Service Vending Machines

lemashburn
4/29/2013 1:19:19 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott WalstonScott Walston
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    4
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Tim Parker Chrysler Dodge Jeep Ram:

I had the best experience of purchasing a new vehicle! My sales representative, Scott Walston, was awesome!!! He kept in contact with me throughout the entire process which was 10-12 weeks because I ordered my Jeep direct from the factory. He has since contacted me on numerous occasions to make sure I was completely satisfied with my purchase. Whenever I decide to purchase again it will definitely be from him and would recommend him and the dealership to anyone!!!

Was this review helpful to you?    Yes | No

Twitter
longhorntx
4/27/2013 8:12:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott WalstonScott Walston
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tim Parker Chrysler Dodge Jeep Ram:

I stopped in to this dealership to inquire about a certain vehicle I was interested in.. I already knew they did not have one on their lot (via the internet). Mr. Walston met with me listened to what I wanted and did not want in this vehicle. He searched, found the vehicle in a nearby state and negotiated a deal to get this vehicle to Tim Parker. All the while I had another dealership in a nearby town also looking for this same vehicle. Both dealerships found the vehicle I was looking for, but Mr. Walston would not rest until he made the deal with me. He delivered a vehicle to me above and beyond what I was expecting. It was truly a great experience and I would recommend Tim Parker, Mr. Walston to anyone, in fact I already have. My Dodge Ram is the hit of the neighborhood. Julie Malt

Was this review helpful to you?    Yes | No

Twitter
bill5412
2/20/2013 7:52:26 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Dale FitzhughDale Fitzhugh
Steve SmithSteve Smith
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    3
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    1.8

My Review Of Tim Parker Chrysler Dodge Jeep Ram:

Beware.....I was pre-approved for a RoadLoans loan for 11.5%. They fed me a bunch of crap about Roadloans being misleading and said it would be 23% instead of what Roadloans said it would be and got me approved through their lender for 18%. (go figure) I called Roadloans after the deal and they said they are full of it and the actual interest rate was 11 just like my approval contract said. Turns out it cuts into the dealerships profits because since they are signed up to do business with Roadloans customers then they have to pay fees to make the deal with you. So the Tim Parker dealership tells you it is all misleading and they lie to you so they can make more money off of you. I now found out that my 2010 Dodge Ram has been repainted. Guess the carfax was wrong too.

Was this review helpful to you?    Yes | No

Response From: Tim Parker Chrysler Dodge Jeep Ram
Added: 3/13/2013 5:29:12 PM

You can reach me via email at stevens@timparkercdj.com or by phone at 888-227-1487.

We are committed to providing high quality customer service, but based on your review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience here at our dealership. Please let us know what our next steps are.

Twitter
jenlalston
12/6/2012 3:33:41 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
David  SlateDavid Slate
  • Customer Service:

    2
  • Quality of Work:

    3
  • Friendliness:

    3
  • Overall Experience:

    2
  • Pricing:

    2
  • Overall Score:

    2.4

My Review Of Tim Parker Chrysler Dodge Jeep Ram:

I went in thinking I had a power wheel steering issue. Was sent to the waiting area and finally after about an hour and a half Bo came in and told me that it was not my power steering it was the Idler and it was not covered under warranty. I asked him what was it going to cost me. He said the part is only $22, but labor is for an hour and a half was $150. I told him that I would like to call my husband is check with him to see if he wanted me to go ahead and fix it or wait. Bo informed me that they had already repaired it and I didnt have an option but to pay. So me being a woman I thought that was my only option, I seriously believe Bo took advantage of me since I was a female! I do not appreciate that at all. I never signed anything at all giving him permission to repair the part.

Was this review helpful to you?    Yes | No

Response From: Tim Parker Chrysler Dodge Jeep Ram
Added: 12/29/2012 11:22:26 AM

We immediately passed along her comments to the appropriate manager for corrective action, and are happy to say the situation has been resolved. We have expressed that we value their business and apologize for any inconvenience we may have caused.

Twitter
Kincam1
10/15/2012 1:53:52 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott WalstonScott Walston
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tim Parker Chrysler Dodge Jeep Ram:

yes! yes ! Yes ! They gave me the best price in the state and found the car I wanted out of state. Scott, the sales rep, was very nice and not pushy. Also, the service department is excellent.I would recommend Tim Parker to all my friends and family!

Was this review helpful to you?    Yes | No

Response From: Tim Parker Chrysler Dodge Jeep Ram
Added: 10/15/2012 2:25:22 PM

Kincam-

We are thrilled to hear you had such an enjoyable experience! We are very proud to have employees like Scott who strive to deliver outstanding customer satisfaction. Thank you for doing business with us, and we look forward to helping you in the future!

-Haley S.

Twitter
Dedic
9/9/2012 12:11:44 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dale FitzhughDale Fitzhugh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tim Parker Chrysler Dodge Jeep Ram:

Sales person Dale has sold us a car in the past and so we returned and requested him again. Very helpful, honest, patient, and informative to costs and service of the car in the past. Dale is a good sales person and says it like it is.

Was this review helpful to you?    Yes | No

Twitter
edkennach
7/31/2012 7:10:28 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Larry HoltzclawLarry Holtzclaw
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Tim Parker Chrysler Dodge Jeep Ram:

My husband and I have been looking for a while trying to find a car that was just right to get me back and forth from work 100 miles a day... When we pulled up to Tim Parker in hot springs, we were kindly greated by Larry, who was amazing... He helped us pick the perfect car just for us,all features we wanted included,we told him are price range and he got it for us, everyone we dealt with was kind, happy and very helpfu!!!! We even had our 6 yr old and 3yr old daughters with us, this dealership is so family friendly our girls had a great experance!! They got to color watch tv, and eat popcorn... I could not have asked for more, our families expectations were far exceeded by our salesman Larry, and the Tim Parker Family!!!!! Thank you so much!!!!!

Was this review helpful to you?    Yes | No

Twitter
Kathy Harris
6/2/2012 7:11:50 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott WalstonScott Walston
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.5

My Review Of Tim Parker Chrysler Dodge Jeep Ram:

Very responsive to request to find "THE MODEL" Jeep that I wanted. Had been looking for Jeep with color/features for over two months. Called Tim-Parker had vehicle within 5 days of call--went to Indiana to get vehicle.

Was this review helpful to you?    Yes | No

Twitter
Joy B
4/12/2012 3:15:35 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Waymon OvertonWaymon Overton
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tim Parker Chrysler Dodge Jeep Ram:

I had a wonderful car buying experience at Tim Parker. Waymon Overton was probably the most helpful, understanding, relateable salesperson I have ever worked with on buying a vehicle. I have nothing but great things to say about him and Tim Parker.

Was this review helpful to you?    Yes | No

Response From: Tim Parker Chrysler Dodge Jeep Ram
Added: 4/12/2012 3:28:43 PM

Joy, Thank you for taking the time to recognize our staff with your kind words. We continually strive to deliver a memorable and positive experience to our each of customers in a professional manner and we're glad your experience was a great one! Thank you again for taking the time to compliment our staff. We hope that we can serve you and your family again in the future!

Twitter
Leonard K.
4/1/2012 10:18:04 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim  McDadeJim McDade
Scott WalstonScott Walston
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tim Parker Chrysler Dodge Jeep Ram:

My wife and I recently purchased a 2007 Jeep Compass at Tim Parker Chrysler in Hot Springs. We saw our Jeep on their website, and thanks to their wonderful and informative website, we pretty much had our mind made up before we even looked at it. The next day, when we went to the dealership to see it in person, we were blessed to be dealing with Scott Walston. He is truly a professional and actually cares about his customers. Not just as a buyer, but as a person. Scott and Jim McDade worked very hard to get the numbers where we needed them to be. My wife and I have purchased our last 4 vehicles at Tim Parker (which happens to be every vehicle we've purchased since we've been married). And even more than the quality Chrysler products, it the people who keep us coming back. In particular Scott and Jim. So if you're looking for a vehicle, call Scott...you won't regret it!

Was this review helpful to you?    Yes | No

Response From: Tim Parker Chrysler Dodge Jeep Ram
Added: 4/2/2012 11:25:57 AM

Thank you for your kind words regarding our staff here at Tim Parker Chrysler. We take customer satisfaction very seriously and appreciate you taking the time to let us know that you had a pleasant experience. We are extremely proud to have employees like Scott and Jim who strive to continue to deliver that outstanding customer service in a professional and courteous manner. Again, thank you for taking the time to compliment our staff and we hope you and your family will continue to allow us the privilege of serving you in the future. Thanks again, Haley S.

Twitter

Reviews 11-20 >>