Reason for Visit: Service
I recommend this dealer: No
My Review of Tipton Ford Lincoln Mercury:
When there with a what I thought wase a transmission problem, it turned out not to be a problem at all. It must have been a fuel filter problem, but Excel Lub had had changed it the day before my appointment. Which took 3 days to get. The Tipton Ford is over a hours drive and they said to being it in eary, so my wife and I drove to Nacogdoches the evening before and stayed at a local hotel. We took the truck in at 7:15 AM and someone signed me in and told them to check the transmission, adjust the shifting linkage, and make a new key and call me when they checked the transmission and let me know something. First off let me say they (Dan) never called me. At 10:15 AM I called him and he said the transmission guy was looking at it and he would call and let me know something, 11:15 AM I called back and he was gone to lunch, 1:15 I called and the guy was not thourgh checking it out. 1:50 PM which was check out time at the hotel I called for a ride back to the service center. When I got back Dan, said we could not find a problem with the transmission, (Great), and we are still trying to make a key, Third try, and the linkage needs a $169.00 part that they can get by tomorrow, but it would be the next week before they could get me back in to put the part on. At about 4:00 PM I had my truck back after paying $149.00 bill. That was for checking out the transmission and one key. The next day the (check engine soon) light came on and I checked it out myself and found a hose cut on the ERG system. I hope and pray it was not done on purpose and it just split on its on. I am writting this in case it happens to other folks that trust this guys. In the passed I have had good service from these folks. But, they failed me this time.
Admen: 6/29/2008
(((Hose was rotten and slit on its on)))
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