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Tom Bush Volkswagen

Jacksonville, FL

4.9
297 Reviews

9850 Atlantic Blvd

Jacksonville, FL

32225

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297 Reviews of Tom Bush Volkswagen

June 25, 2022

Excellent experience. The purchase process was quick and easy. Communication was great with my sales rep Steve Garcia. He walked me through the process from start to fi More

by knoxregina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Garcia
Jun 27, 2022 -

Tom Bush Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Steve and the Tom Bush Volkswagen team. Drive safely in your new vehicle, and we hope to see you back again down the road!

June 19, 2022

Very pleased with the service in general. Easy process as usual for maintenance appointment. Also wasn’t to long wait to be done. More

by Mariola Rivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sciandra, Kenny Loh
Jun 19, 2022 -

Tom Bush Volkswagen responded

Thank you for your review, Mariola! We're delighted Tom Bush Volkswagen delivered excellent, timely service for the seamless experience you expected. We look forward to working with you again soon!

June 15, 2022

They provided me with an accurate estimate and finished the work in the time specified. More

by eric.h78@icloud.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 15, 2022 -

Tom Bush Volkswagen responded

Eric, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Tom Bush Volkswagen team. Drive safely, and we hope to see you back!

March 27, 2022

Great Service Team / Work was done on a timely basis / Will recommend you Dealership to our Friends More

by Pem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 28, 2022 -

Tom Bush Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Tom Bush Volkswagen team. Drive safely, and we hope to see you back again down the road!

January 25, 2022

Wonderful delivery service right to my door. Thank you for the great friendship delivery driver More

by Hud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr
Jan 25, 2022 -

Tom Bush Volkswagen responded

Thank you for the great feedback! We are so glad to hear that you had such a seamless service experience working with the Tom Bush Volkswagen team. Drive safely, and we hope to see you back again down the road!

January 14, 2022

Chris in Volkswagen Service went above and beyond with addressing each and every issue that we addressed. The technician took his time to correctly diagnose and repair each and every issue. The technician More

by Chris Inabnit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 16, 2022 -

Tom Bush Volkswagen responded

Chris, it means more than you know to receive your approval and support given your status in our industry. Our team will always take all the time and measures necessary to provide a lasting fix, and we'll always keep you up to date along the way. Thank you for your confidence in Tom Bush Volkswagen, and next time your wife's Volkswagen Jetta needs attention, we'll be here!

December 23, 2021

The service department was excellent throughout my appointment. They did the work that was requested. After they were done they thoroughly explained what they did and let me know where I stand on thin More

by gray_gene@ymail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Humes
Dec 27, 2021 -

Tom Bush Volkswagen responded

Thank you for taking the time to let us know that we're doing a good job! It was our pleasure to assist with your service needs. Please let us know if there is anything else the Tom Bush Volkswagen team can help you with down the road. Take care!

August 31, 2021

The dealership is fine. It is about the people who work at Tom Bush. John Allen in the service department was great to work with. He kept us informed with the progress and made sure we were comfortable in More

by Swmaddox1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Allen
Sep 01, 2021 -

Tom Bush Volkswagen responded

Steve and Anneliese, we can't begin to express our gratitude for making such a trip to allow our factory-trained technicians to perform service on your vehicle. John will be thrilled to know that his care has been so meaningful. We feel lucky to have customers like you at Tom Bush Volkswagen and we look forward to providing you with more top of the line care down the road!

August 25, 2021

We have bought several cars at this dealership. Everything went smoothly. We would recommend this dealership to anyone. Kenny Loh is the “rockstar” in this transaction! More

by Jeanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Loh
Aug 25, 2021 -

Tom Bush Volkswagen responded

Jeanne - thank you for your repeat business and kind review! We're so glad you had a successful experience working with Kenny, and we hope the newest car treats you well! Take care, from all your friends here at Tom Bush Volkswagen!

August 18, 2021

My hero’s since 2011. My 2012 Jetta that I affectionately call squirrel 🐿 has been wonderfully maintained for almost 10 years now and 290k+ miles by the service members of Tom Bush VW. I would not take her More

by Mrs Byrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
Aug 18, 2021 -

Tom Bush Volkswagen responded

We are so grateful for your years of business and your confidence in our team! Thank you for continuing to trust us to take great care of your 2012 Volkswagen Jetta. We look forward to welcoming you back to Tom Bush Volkswagen next time!

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