Tom Hesser Chevrolet BMW

Reason for Visit: Service

I recommend this dealer: No

My Review of Tom Hesser Chevrolet BMW:
This dealership is sooo frustrating! NEVER DEAL WITH THESE PEOPLE! First I waited 5 minutes on hold...then FINALLY! I got through and told the gentleman exactly what I was looking for...His response (IGNORANT ATTITUDE!) was, "What's the VIN?" I said I don't have the vin with me, he said (w/ his ASSHOLE ATTITUDE)..."I need the vin." I said, "You can't look the part up any other way." He said, "NO." .....I found my part online and probably SAVED MONEY anyways! But, I like to support local business...I AM NOW CHANGING MY WAYS!...Thanks for the Help Tom Hesser...YOU WILL DEF! NEVER HEAR FROM ME AGAIN!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Tom Hesser Chevrolet BMW:
I have always had good experiences with this dealer, sales or services.
Never had a problem. I was never pushed to buy a car. Test drove any car I wanted, no questions asked. Unlike most dealers in the NY or NJ areas which want you to buy the first car you inquire.
Excellent friendly atomsphere is what I feel at Tom Hesser.
George is the best salesman I have met in any dealership.

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