This review is for the Tom Roush budget center on 132 west main street Westfield, IN 46074, Don't ever trust a kind voice and a slick talker, I bought my first car from them that was finance through a bank and it's a beautiful Mazda cx9 which I'm pretty happy with but had some minor problems with the 6 disk CD player which didn't work the day I drove the car off the lot and I called them and they told me to take it to the Mazda dealership on 31 for services and I would be taken care of, which I did and then they try to charge me a $95 fee to diagnose the problem which I would have to pay and if it needs fixing I have to cover it so I call the budget center and they give me the run around and the same day I tale the car for that it needs an oil change already and I just bought the car, they sold me the car without even servicing it which they was billed for but they wouldn't address my CD player issue which I called multiple times and nothing for weeks, finally on a day off I decided to stop in and get some answers or help and the general manager BOB pretty much told me I'm S%it out of luck cause I signed an as is warranty and they aren't required to fix it even if he sold me it broken, and he said to me before I purchased the car he would take good care of me cause that's the type of business he does and literally weeks later he was a SNAKE after the conversation got a little loud and I told him I would seek legal help he said to me good luck that's what an as is warranty is for their protection, so after putting my money down and signing the papers I'm stuck with a $18,000 car loan and a $95 diagnosis fee and a possible $1500 to replace the CD unit my first car on my own and financed by a bank and i get a snake as a sales man and repairs on a car I just purchased so not a good business place and definitely not a place to trust that you are getting good quality and trust worthy service for your money. The guy even told me they are part of the major dealership the Mazda and Lincoln and they lied to me about that when I asked the major dealership the manager said they are in no way affiliates the budget car lot only services their cars there no partnership so be careful and don't make the same mistake I made if you have the money and the credit don't waste your time at rinky dink budget car lots that bare a huge dealership name just go to the major dealership and buy new cars. Lesson learned and my next car will come from the Mazda Lincoln they are professional and I look forward to buying my next car from them and they service is quick and excellent stay away from the budget center and the manager is dishonest don't give your business to wolves.
I Recommend This Dealer:
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