Read Reviews Tom Scott Toyota

Tom Scott Toyota

Tom Scott Toyota

15933 Idaho Center Blvd
Nampa, Idaho 83687


Sales: (208) 455-2272
Service: (208) 454-5354
Parts: (208) 454-5333

Tom Scott Toyota
Manufacturer: Toyota

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  • Customer Service:

    4.3
  • Quality of Work:

    5.0
  • Friendliness:

    4.3
  • Overall Experience:

    4.3
  • Pricing:

    4.5

24-Month Rating

based on 6 reviews

4.5

4.5 out of 5

16 lifetime reviews

Tom Scott Toyota

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flygirlidaho
12/30/2011 6:22:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dan Schumacher
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tom Scott Toyota:

I researched cars on the internet and contacted Dan Schumacher at Tom Scott. He was very professional and answered all my questions. We negotiated the price through email and instant chat so I paid a fair price and didn't have to spend hours in the dealership working on the price. I highly recommend Dan Schumacher at Tom Scott Toyota if you are looking for a good deal on your next car, while also holding values such as honesty and integrity high upon your shopping list.

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llcliveb@gmail.com
12/30/2011 12:49:22 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rob Sherman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tom Scott Toyota:

Rob was really cool working with. He listened to us and got us a fair price for our Lincon. We paid almost invoice on the new Camry. We felt that Rob Sherman really valued our time too

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achtungmike
12/18/2011 10:38:19 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Todd Miller
Sara Krantz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tom Scott Toyota:

The group here were ultimate professionals, they made our experience very easy. We leased a Prius and an XB and having never leased before it could have been stressful but everyone at the dealership was great.

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Mahoneys
12/10/2011 9:57:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dan Schumacher
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tom Scott Toyota:

We were extremely satisfied with our overall experience. The staff was friendly, considerate, and thorough. In particular, it was a pleasure to do business with our salesman, Dan Schumacher. We never felt pressured or uncomfortable. We will definitely recommend this dealership.

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sentinel208
7/14/2011 12:18:38 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Butch F
  • Customer Service:

    1
  • Quality of Work:

    N/A
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    2
  • Overall Score:

    1.2

My Review Of Tom Scott Toyota:

I dealt with a saleman who I felt knew the product and did a good job but when we sat down to work on the numbers---WOW-- what a difference-- he kept going to see a manager named Butch and the numbers never added up. I keep asking for a breakdown to see how they got them and all I received was the run around. I kept asking questions and I could see this manager Butch get frustrated every time the saleman had to go ask him how these numbers added up!I finally just asked to see this Butch and was told he was too buzy to talk to me!! Finally I saw the bottom line price after my trade and it was $30,000 and I was told my payments for 60 months at 3.9% were 604
(my bank told me those payments should have been $551-- I dont know why the dealer payments were so high)
Anyway I bought the same vehicle from another dealer for $28500 and my payments aer only $523
I don't know how this dealer and this manager can sleep at night know they take advantage of customers so much. Had I not questioned the managers numbers I would be paying $81 more a month or $4,860 for the same vehicle. WHAT A RIP OFF!! I will never go to this dealer again and I would recommend anyone who does to verify all information they get and compare prices with other dealers!

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Response From: Tom Scott Toyota
Added: 12/8/2011 5:27:40 PM

Thank you for taking the time to share your experience with us. We are truly sorry that you had such negative feelings after your visit to our dealership. It sounds like we had some miscommunication and we would like to further look into the specific situation in order to ensure another customer does not leave our dealership feeling the way you did. In order to do so, it would be helpful to have specific vehicle(s) information to be able to look into the price discrepancy. From the details you have provided (financing $30k for 60 months @3.9% interest with 6% sales tax), I used a simple payment calculator online and payments would be $584.21. Keep in mind, our price quote at the dealership would have also included the documentation fee. Please contact us at 208-455-2272 and ask for customer relations, so that we are better able to understand the situation and determine exactly where the miscommunication occurred. Thank you again for your time and your feedback.

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rovebo
6/3/2011 11:19:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom Knight
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tom Scott Toyota:

I had an extremely positive experience at Tom Scott. Salesperson Tom Knight was friendly and very informative. He spent a lot of time showing us cars and explaining the options available. He was very thorough and answered every question I had. Unfortunately I don't remember everyone's name I dealt with, but the finance person went through options and extended maintenance plans clearly and extensively. Every person we dealt with was very friendly and accomodating. I would highly recommend Tom Scott to anyone interested in purchasing a car, and I will definitely do business with them again.

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fishingboise
5/14/2011 2:14:12 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rob Sherman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tom Scott Toyota:

Rob Sherman is Awesome! We've bought two cars from Rob in the last month. We were in and out of Tom Scott in less then two hours! The price was unbeleivable. I've recomended Rob to everyone I know. The Dealership was very easy to work with. No stress at all.

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r. silva
5/5/2011 3:26:07 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Thomas Tremethick
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tom Scott Toyota:

I visited three Toyota dealerships in the valley. This was the one that actively was willing to work with me on price and options. I was looking at the same truck at all three dealerships. The service was excellent, they even drove my truck to my home and I drove the salesman back after 9PM at night. In my opinion this was above and beyond what was required.

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judyelverta
4/8/2011 1:18:19 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jon Burns
Todd Miller
Tiffany Ford
Avis Scott & Brian Burge
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Tom Scott Toyota:

Since this is the second vehicle we have gotten from Tom Scott Toyota we are impressed with the fabulous service and very friendly personnel. They are helpful and make us feel almost like family. We have been to the dealership many times and it has always been satisfactory. It has truly been a wonderful experience.

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Jtopkoff
4/7/2011 1:29:59 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dallas Anderson Sales -
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Tom Scott Toyota:

I recently traveled to Idaho from Arvada, Colorado to purchase my second car from Tom Scott Toyota. I found a 2009 Camry Hybrid on the website and, after contacting the dealer, was confident that the car I purchased was just what I'd been looking for. Dallas did a great job in explaining all the special features on the car and I drove it back, almost 900 miles to Arvada. All of the people associated with Tom Scott Toyota have been more than accommodating and I'm sure I'll buy another car from them in the future. I wish they were closer to home but I'm so confident in their integrity, it would be hard to buy from anyone else.
J.L. Topkoff
Arvada, CO

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