About Us
Copyright 2017 DR Media Holdings, LLC
Search
Back

Toothman Ford - Service Center

5.0

20 Lifetime Service Reviews

U.S. 50, West Grafton, West Virginia 26354

20 Reviews of Toothman Ford - Service Center

Sort by Write a review
August 10, 2017

"Excellent Service"

- OkiAllen

Brought my Jeep in to get new tires. Mike was able to get me set up with the tires I wanted and at a great price. Once I was there Mike and Adam took great care of me and helped me get the best possible deal with included rebates. Vehicle service and customer care was top notch.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adam Post
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Mike Miller
July 31, 2017

"They listen to the problem I was having"

- Erma

Took time can come up with an a solution I could afford and the salesman came over and talked while I was waiting in and out in less than an hour

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adam post
July 26, 2017

"Toothman Ford goes above and beyond"

- astull

Toothman Ford is where my wife and I bought our first car. Whether we go in for an oil change or need our Focus serviced for a part, Brent and Josh and the whole service team treat us with respect and kindness. We have referred family and friends to Toothman and they are just as happy with their experiences with their Ford and the service team. The tv lounge is very comfortable while you wait on service and the complimentary coffee is always fresh. My wife and I are looking into getting a new Ford and it will be from Toothman. Thanks again to Brent, Josh, and the whole Toothman team for all you do!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brent, Josh
July 18, 2017

"Excellent Service "

- Jmarcum25

Adam & Brent consistently provide excellent service as well as go out of their way to make sure I am satisfied with that service. Thank you Toothman Ford Service department!!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Corey McMillen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Adam Post
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Brent
July 07, 2017

"Great Service!!!"

- Sammy

I have been using Toothman Ford as my car dealer for over 20 years. They have consistently gone above and beyond whether it was in arranging financing or providing service on my vehicles. The staff is always friendly, they always explain everything clearly, and always ask what more they can do to make your experience better. I wish you could find this 5 star customer service with every business I deal with. I will always highly recommend Toothman Ford.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adam Post
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 13, 2017

"Toothman Ford Has My Back"

- ESLanham

June 13, 2017 I had my Ford Fusion serviced at Toothman Ford today for "The Works" (oil change, tire rotation, multipoint inspection) and am very glad I did! It turns out that my battery needed replaced - which was helpful to know because I travel a lot and that battery replacement may have saved me from an unpleasant road experience in the future. I had another pleasant surprise when they told me they had an inner door handle replacement part in stock for my driver's door and could replace it today as well. Adam, Brent, and Josh are professional, yet personable. They inform you about needed repair work without high pressure sales tactics and let YOU decide what to repair and when. Justin S. sold us a new Ford Escape last September and always interacts with me whenever I visit the showroom. Their "people" skills are what keeps me, my wife, and family members coming back to Toothman Ford in Grafton.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adam Post
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Justin Sisler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Brent Summers, Josh Deberry (Five Star Ratings)
June 09, 2017

"The very best service..."

- labby2

Toothman Ford and Tyler Stevens took great care of me during the sale, but they don't stop their. They have taken the very best care of both of our cars after the sale as well. Anytime I have needed parts or service, they have ensured that I was able to get what I needed quickly. Their mechanics are second none, and Brent Summers always makes sure that the customer is well taken care of!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Stevens
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Brent Summers
May 25, 2017

"Excellent dealer, Outstanding Staff and Top Notch service. "

- Slade

I am on my second vehicle purchase from Toothman Ford. They have been extremely helpful with my out of the norm service requests and mods. By far, the best deal I have dealt with. Could not recommended them enough. Truth be told, they have switched me from a diehard GM guy to a Ford fan. Keep up the great work Gentlemen, I'm sure I will be in the market again soon.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Corey McMillen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Donnie McMillen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Brent Summers
May 25, 2017

"Top rate "

- Mahelia

Top rate service from JR and staff! Staff is friendly and attentive to automotive wishes and needs. They have a nice selection of vehicles to choose from, a clean and comfortable shopping atmosphere and competitive pricing. We have bought several vehicles at Toothman Ford and have always been satisfied with our experience.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Danny Leach
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Donnie McMillen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tyler Stevens
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Robert Insani
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : JR Toothman, Owner and Service Dept staff
April 10, 2017

"Treated like family!"

- MSmith

I have been going to Toothman Ford for 7 years now. Except for an out-of-state emergency, they have taken care of my car for everything. I truly feel like I can trust them, which is saying a lot for a car dealership! I cannot recommend them enough! The service department is outstanding!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service Department - they're great!
1
1 - 10 of 20 results