Tower Auto Sales

Car Never Should Never Have Been Sold Was sold a terrible vehicle in September that shouldn't have ever been sold. No way it passed inspection at a reputable place. Before I even picked up Was sold a terrible vehicle in September that shouldn't have ever been sold. No way it passed inspection at a reputable place. Before I even picked up the vehicle, it needed brake lines to be repaired. They supposedly did that but less than two weeks after I bought it, the brakes gave out while I was driving my kids to school. I called them, furious, and they had me bring it to another mechanic who they recommended. They said the brakes were in terrible shape and that all six lines needed replacing. Tower paid for that. Then, in November, the timing chain broke and so we replaced the entire engine and the catalytic converters. The car had less than 100,000 miles on it and the mechanic agreed that it wasn't normal to have the belt break like that with so few miles on the car. I split the bill with Tower since technically it was out of warranty (by two weeks) but they "felt bad" that the car was having these issues. The car was off the road for two weeks and I had to rent one. Now, the car is making a weird whirring noise. And takes forever to start (had to call AAA to start it today). Brought it to a new mechanic (who Tower Auto isn't buddies with). They said they can't believe the car ever passed inspection and was unsafe to drive. They showed me the underside so I could take photos and the back half of the frame is rotted away. A few spots of damage has been welded over but not really repaired properly and there are plenty of spots that are just gaping rusty holes. There are issues with the steering pump and steering column, loads of sensor malfunctions, the insides of the tires are completely worn down (meaning a likely suspension issue), ignition misfiring, and a bunch of other things. Worst of all?? After TWO major repairs, the brake lines are STILL LEAKING! I was told by this mechanic to not drive the car home because it was unsafe, especially with my children in it AND being 8 months pregnant. They advised me to call a lawyer because the car was never suitable to be sold and should never have passed a legitimate inspection. Right now, the repairs I am looking at would be upward of $4,000. After I already put almost $2,000 into it. And overpaid for it by thousands to begin with. And had to pay for rental cars and Uber rides during the lengthy repairs. I'm hoping Tower will choose to do the right thing without all the unnecessary litigation. More

Horrible all around This has got to be the worst dealership I’ve ever came in contact with. It started off with a slimy poorly dressed sales rep named Steve negotiating This has got to be the worst dealership I’ve ever came in contact with. It started off with a slimy poorly dressed sales rep named Steve negotiating with me and rambling off numbers that didn’t make sense. Next was the owner Bob who was the worst customer service I have ever encountered. He kind of reminds me of a cartoon character tweedle Dee. I am surprised this place is still in business. They were trying to rip me off With my trade-in value. When I went to test drive this vehicle they didn’t have a gas card and I had to put my own money into this car to test drive. Next I found out through paying for an inspection that the car had bad struts and needed new control arms. He pretty much stated that he did not want to fix this vehicle and that I could buy it without warranty for wholesale price. That might’ve been all right if the wholesale price was actually fare. I found out that the actual auction price the cargoes four his about 2000 less then the wholesale price he was trying to sell me for a broken car. I am a firm believer that Karma will find its way into anyone’s life who decides to do wrong. Do not waste your time or your money with this dealership they are a nightmare to deal with in any way shape or form!!! More

Quick and easy! I had a wonderful experience here! A friend recommended this place to me and told me how nice the employees are and how they work with you. I got the I had a wonderful experience here! A friend recommended this place to me and told me how nice the employees are and how they work with you. I got the car and couldn't be happier! Thank you again More

Quick and easy I got in and out very quickly and everyone there was eager to help me out so I could get my car on time. Weight off my shoulders. I got in and out very quickly and everyone there was eager to help me out so I could get my car on time. Weight off my shoulders. More

Service Tower auto sales has a great selection of vehicles everyone seems friendly. The salesman works hard for the customer. I appreciated doing business the Tower auto sales has a great selection of vehicles everyone seems friendly. The salesman works hard for the customer. I appreciated doing business there! I highly reccommemd going to tower auto sales More

Amazing I had awesome experience at tower! Richard and bob were amazing and a huge help i couldn't of done it without them! And the car is absolutely beautifu I had awesome experience at tower! Richard and bob were amazing and a huge help i couldn't of done it without them! And the car is absolutely beautiful and perfect. Deff will be referring all of my friends too them (: More

I knew just what I wanted Only thing I didn't like about this dealership is they will not sent you off with a full tank of gas ............a bit cheap Only thing I didn't like about this dealership is they will not sent you off with a full tank of gas ............a bit cheap More

Great experience. This experience was great, rich made a first time experience easy from the credit application, to the test drive, to driving away. I would highly reco This experience was great, rich made a first time experience easy from the credit application, to the test drive, to driving away. I would highly recommend this lot to anyone. More