Town & Country Ford

Town & Country Ford
5041 Ford Parkway
Bessemer, Alabama 35022
(205) 491-0000

Manufacturer: Ford

Most Reviewed Employees
Willie Henton Willie Henton
Sales Consultant
Gary Shotts Gary Shotts
Sales Consultant
Eddie Morton Eddie Morton
Sales Consultant
Derrick Young Derrick Young
Sales Consultant
David Hudson David Hudson
Sales Consultant
Curtis Jones Curtis Jones
Sales Consultant
Chris Pierce Chris Pierce
Pre-Owned Sales Manager
Carlton Dowdell Carlton Dowdell
Sales Consultant
Calvin Smith Calvin Smith
Sales Consultant
Blake Whisenhunt Blake Whisenhunt
Sales Consultant
Need a New Car?

Dealership Amenities
Cable TV
Drive-In Service
Free Coffee
Free Drinks
Television
Vending Machines
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Free Coffee
Free WiFi
Shuttle Service
Television
Vending Machines


Twenty-Four Month Rating: 5.0/5
28 Reviews
Town & Country Ford

Overall Score: 5 Star Rating5.0



About Town & Country Ford
Certified: Town & Country Ford
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Town & Country Ford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



mlg0325@Yahoo.com
4/19/2012 12:12:48 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Willie Henton

My Review of Town & Country Ford:
Mr. Willie Hentonn is friendly and caring. I love to visit Town and Country Ford and see smiling faces. I love the service so much I always come back. Nobody knows about a Ford vehicle like Ford!!!

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Cecil Haddock
3/16/2012 2:31:36 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Brian Smith

My Review of Town & Country Ford:
I gave this dealer an overall rating of Great,because after looking at the used cars available in my price range they were courteous and worked with me in every way to accomplish the trade in value of my car and the purchace price of the car I bought

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Judith Parker
2/29/2012 3:08:05 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Blake Whisenhunt and Mr. Willie Griggs

My Review of Town & Country Ford:
My husband and I were looking for a new and/or used small truck. We had called ahead of time having already been to numerous dealers with which we did not feel comfortable and also had felt "pushed" and/or given the "hard sell" tactics to the point they wanted to push us into buying something we did NOT want.

From the time we arrived at Town and Country Ford we were treated like royalty. There was no "hard sell" no pushing, only total and complete courtesy and definate caring to be sure we found what WE were wanting to buy.

We were shown several trucks that they had, and also drove the one we were specifically interested in buying.

From beginning to end, including the financing process, it was undoubtedly the GREATEST car/truck buying experience we have EVER had and we have bought quite a few over the years, both of us being in our late 60s.

I would recommend anyone wishing to buy a vehicle, new or used to go to Town and Country Ford in Bessemer, where they treat you with respect, the most courtesy we have ever been shown, and by far the best ever vehicle buying experience of our lives.

Judith Parker

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rpersons1
2/17/2012 11:54:00 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matthew Wilson

My Review of Town & Country Ford:
We first visited Town & Country Ford at the end of December and had a lengthy discussion with Matthew regarding what we were looking for and our business plans for the new truck. We didn't purchase that day, but left our contact information with Matthew. He contacted me about a month later to follow-up and find out if we were still interested. Within a couple of weeks, the truck that we wanted showed up at the dealership and Matthew was extremely flexible with our work schedule and got to work right away with the application process. He is extremely professional and ethical. If he didn't have an answer to a question, he promptly knew who to ask and gave us the answers. The whole process was completely painless and quite pleasant from start to finish and I would gladly give his business card to anyone even remotely interested in buying a new car or truck.

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DanielleWilliams
11/2/2011 2:49:25 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Hudson

My Review of Town & Country Ford:
David Hudson was very friendly and was knowledgeable. He also went out of his to help me learn to drive how to drive a manual drive.

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jjak1234
11/1/2011 4:43:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Blake Whizenhunt

My Review of Town & Country Ford:
I needed a dependable car at a reasonable price for my grand daughter. I called Blake and he made this happen for me in one day. We were very satisfied.

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JackCamper
10/31/2011 3:41:29 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: David Hudson

My Review of Town & Country Ford:
David Hudson was fantastic in helping me find the vehicle I wanted. He went above and beyond to provide the best customer service and made sure everything was good before I left the dealership. David Hudson is someone I would recommend to anyone looking for a car, since he was helpful, knowledgeable, and tried very hard to make sure everything was good (great!) before we left the lot. Thanks, David.
Jack and Terry Camper

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MichaelPeeples
10/29/2011 11:14:08 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Curtis Jones

My Review of Town & Country Ford:
I will continue to reccommend this dealership because of Curtis. I enjoyed working with him he made the experience easy for me. I will send anyone looking to purchase a vehicle to Curtis because I know they will be taken care of. Please let him know I really appriciate his patience and knowledge. As far as price goes I think it was fair considering my trade in.

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kmiller@plantpower.com
10/28/2011 11:35:18 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Hudson

My Review of Town & Country Ford:
I would recommend Town&Country Ford and especially salesman David Hudson to anyone in the need to purchase a vehicle new or used. I have been using David Hudson since 2000 and have bought several personnal and company vehicles. I have bought 2000Explorer,2008Explorer,2004F250,2008F350,2009F250,2008F150,and waiting to receive a new Explorer. I also have probably my favorite GT500 Shelby Mustang. I feel that David has helped me to get the right vehicle for my need in personnal and business vehicles and at the best price possible. The service and quick response I receive is exceptional. I run a company that is serviced based so I know how important service and being reliable is. I beleive anyone who gives David a chance to serve them in vehicle needs will find this to be true.

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ElizabethMcSpadden
10/28/2011 8:59:04 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Hudson

My Review of Town & Country Ford:
I bought a used vehicle for my wife (2009 Edge) from David at Town and Country a few months ago and mentioned my interest in a new car for myself. We looked at what he had at the time but none of the vehicles really matched what I wanted. David refused to let me settle for something less and told me he could order what I wanted specifically or I could wait to see if one like that came in.

I waited for various reasons, and over the next few months David kept in touch with me. I never felt pressured to come by or buy a vehicle when I did drop in. David took me for test drives in different cars to get a feel for exactly what I wanted. Finally, a few weeks ago I dropped in to get my dream car. David took the whole morning to help me select one that best suited what I was looking for. Though the one I wound up with lacked one option I was looking for, overall I am extremely happy with the car I bought. David spent a good bit of time looking for a car with all the options I was wanting to get, but could not find one.

When we sat down to work out the financial details it was all business. It did not take long to work out a price that both myself and the dealership were happy with. The only problem I had with the whole process was the length of time it takes to sign all the papers, and there's not much you can do about that.

So what car did I get? A Black 2012 Ford Mustang GT! I am in love with the car and could not be happier with the deal and the service I got from David Hudsonn and Town and Country.

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