This is the third time that we have gotten a Ford from Derrick Young. We have had great experiences with all of the automobiles, and with the customer service that Derrick provided. We will continue to purchase our automobiles from Town & Country in the future as well.

Was this review helpful to you?    Yes | No Thank you

I was contacted by Gregg Potts about a Ford Fiesta and encouraged to come by the Dealership to see the cars available. Upon driving by I was quickly greeted by Derrick Young who was refreshingly straight forward and immediately chauffeured me around the lot and available stock. Derrick and Gregg could see that I was short on time and I made him aware that I was active duty military and have already visited other dealerships and would require a very competitive price or would go somewhere else. I was very pleased to find that he would cut through the normal back and forth and offered the price I was looking for upfront. The dealership worked seamlessly together to have my car ready, cleaned, full of gas and all the paperwork completed in less than one hour spent at the dealership. Very impressed with Gregg, Derrick, Willie and the whole dealership. Will happily recommend Town & Country Ford to my colleagues and fellow soldiers.
Thank you
R. Kirtley
CPT FS MD

Was this review helpful to you?    Yes | No Thank you

Easy buying experience. Got the car I wanted at a good value. Contacted through the internet sales. Completed purchase the same day. Financing was very easy thru Ford.

Was this review helpful to you?    Yes | No Thank you

Town & country ford are great people. They are honest and they take care of their customers. I will continue to do business with them for a long time.

Was this review helpful to you?    Yes | No Thank you

This is the 3rd Automobile that I have purchased from Willie Hinton at Town & Country Ford, My wife is driving a 2008 Taurus we have been very satisfied with; the service and concern of the staff. The 2003 Ranger now has over 300,000 miles. I like to tease Willie that It should have gotten more miles, I am on the 3rd set of plugs,tires and brakes, yep it needs all three. Well I stopped the other day to have some service done on the Ranger, guess who I saw, you guessed it Willie, well we got talk-in, while I was waiting took a couple of test rides in what I wanted, in one of them we wandered by my house and picked up the wife, we discussed it, next day Willie worked out all of the details, I stopped by, called the wife she came by, narrowed things down yep got me a new 2012 Ford.

Town and Country are pros. Willie is my favorite and when I am car shopping I am always going to check with him. Why 3 autos from the same dealer, and the same salesman. Simple answer: Honesty, Integrity from the start in all of the departments you deal with. From Sales, Financing, Service and I never Question that they are going to always do the right thing, I don't think you would survive long with this organization if you did not have character.

As for the truck one of the fellows at works loves to tinker and is buying it.

John Todd

Was this review helpful to you?    Yes | No Thank you

Mr. Willie Hentonn is friendly and caring. I love to visit Town and Country Ford and see smiling faces. I love the service so much I always come back. Nobody knows about a Ford vehicle like Ford!!!

Was this review helpful to you?    Yes | No Thank you

I gave this dealer an overall rating of Great,because after looking at the used cars available in my price range they were courteous and worked with me in every way to accomplish the trade in value of my car and the purchace price of the car I bought

Was this review helpful to you?    Yes | No Thank you

My husband and I were looking for a new and/or used small truck. We had called ahead of time having already been to numerous dealers with which we did not feel comfortable and also had felt "pushed" and/or given the "hard sell" tactics to the point they wanted to push us into buying something we did NOT want.

From the time we arrived at Town and Country Ford we were treated like royalty. There was no "hard sell" no pushing, only total and complete courtesy and definate caring to be sure we found what WE were wanting to buy.

We were shown several trucks that they had, and also drove the one we were specifically interested in buying.

From beginning to end, including the financing process, it was undoubtedly the GREATEST car/truck buying experience we have EVER had and we have bought quite a few over the years, both of us being in our late 60s.

I would recommend anyone wishing to buy a vehicle, new or used to go to Town and Country Ford in Bessemer, where they treat you with respect, the most courtesy we have ever been shown, and by far the best ever vehicle buying experience of our lives.

Judith Parker

Was this review helpful to you?    Yes | No Thank you

We first visited Town & Country Ford at the end of December and had a lengthy discussion with Matthew regarding what we were looking for and our business plans for the new truck. We didn't purchase that day, but left our contact information with Matthew. He contacted me about a month later to follow-up and find out if we were still interested. Within a couple of weeks, the truck that we wanted showed up at the dealership and Matthew was extremely flexible with our work schedule and got to work right away with the application process. He is extremely professional and ethical. If he didn't have an answer to a question, he promptly knew who to ask and gave us the answers. The whole process was completely painless and quite pleasant from start to finish and I would gladly give his business card to anyone even remotely interested in buying a new car or truck.

Was this review helpful to you?    Yes | No Thank you

David Hudson was very friendly and was knowledgeable. He also went out of his to help me learn to drive how to drive a manual drive.

Was this review helpful to you?    Yes | No Thank you