"Great Service Department "
I was in and out in a timely manner and was able to get my work done while I waited with their free wifi. Great service!
My experience was worth it and we'll recommended for others .... I must have been a headache yesterday because I was extremely irritable... But my experience changed my day around. Thankyou D'Andre Jackson you served your purpose and highly represented Toyota you know your stuff mister.
Thanks again glad to be a buyer of Toyota
"Clueless service rep!"
I have two Toyotas that I bought and sometimes had serviced at Scott Clark. After a couple of frustrating experiences there (need to write a reviews on those) I decided to give Town and Country a try. I had received a safety recall notice from Toyota (the airbag thing) and wanted to get it taken care of. The service rep that answered the phone acted like she didn't know what a recall notice was. She said I would have to bring in the can so they could assess the condition and then I would have to come back if I needed a repair! The recall notice specifically says they will replace the airbag module at no charge. There is no condition to assess! After trying to reason with this person I finally gave up and called Scott Clark. I have an appointment there tomorrow. Will never call Town and Country again. They are completely clueless.