Hendrick Toyota Apex
Apex, NC
Filter Reviews by Keyword
By Type
4,146 Reviews of Hendrick Toyota Apex
Thought my Prius was out of warranty so expected to pay for oil change. Surprised to find that oil change AND tire rotation were covered! Dylan was polite and helpful and didn’t pressure me to get add on s for oil change. Surprised to find that oil change AND tire rotation were covered! Dylan was polite and helpful and didn’t pressure me to get add on services. The bays are SPOTLESS too! More
I worked with Morgan Belton. She was great and even submitted a warranty claim for me for a piece that needs to be replaced on my car. Highly recommend. She was great and even submitted a warranty claim for me for a piece that needs to be replaced on my car. Highly recommend. More
Thought I'd sneak in and take in the lot before they opened, and some Hendrick Team Members come in early and ready to work! Cody Williams was awesome to work with and had a lot of product knowledge - opened, and some Hendrick Team Members come in early and ready to work! Cody Williams was awesome to work with and had a lot of product knowledge - I appreciated the fact if we asked something he wasn't familiar with, he'd say that and also start the research so we would all learn something. Cody took his time, was not pushy, and politely answered the thousands of questions we asked. We met the manager on duty, and of course the finance specialist. Everyone was extremely polite, professional, and very personable. This is my first Toyota, but I left feeling like I was part of a family and happy with my new truck! I'm sure everyone there is awesome, but really encourage you to go see Cody, and tell him Tim sent you :-). More
Tamsir Tall was amazing. My uncle and I was looking for my first car. He really answered all of our questions and make recommendations. I would recommend Hendrick Toyota for My uncle and I was looking for my first car. He really answered all of our questions and make recommendations. I would recommend Hendrick Toyota for all automobile needs, great staff. More
13k dealer "admin fees" because the car says "TRD"? Talk about full of themselves. MAJOR RED FLAG "RIP YOU OFF" DEALERSHIP. Even ONE star is too many. Talk about full of themselves. MAJOR RED FLAG "RIP YOU OFF" DEALERSHIP. Even ONE star is too many. More
Jamie was very helpful and professional. She listened to my concern after the purchase and helped guide me on the next steps. Great customer service overall. She listened to my concern after the purchase and helped guide me on the next steps. Great customer service overall. More
Great service rep upon arrival with Isaiah at 7:00am! 150K service on my 2016 Toyota Sequoia. Multi point inspection found a leaking top radiator hose. Accepted the repair and was out of dealership with 150K service on my 2016 Toyota Sequoia. Multi point inspection found a leaking top radiator hose. Accepted the repair and was out of dealership with all services preformed from oil & filter, new wiper blades,tire rotation, radiator flush and fluids topped, and air conditioning and evaporator coil and cabin filter replaced in a timely fashion. Only 30” over the promised timeframe of 2 hours. Not sure if the Indy pit crew was helping, but was very pleased to say the least. As a side note, their newly renovated and expanded Service facility is over the top. Having been and toured a NASCAR service and race car motor build facility in Mooresville,NC , there is no 15 second rule not to eat your sandwich for lunch if you should drop it on the floor! Beautiful brick and floor finish at this Hendrick Dealership as are all the waiting facilities and clean bathrooms! Take your car and your kids! An absolutely wonderful experience at Hendrick Toyota of Apex’, NC. More









