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Hendrick Toyota Apex

Apex, NC

4.9
4,146 Reviews

1210 Laura Village Road

Apex, NC

27523

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4,146 Reviews of Hendrick Toyota Apex

June 09, 2026

Thought my Prius was out of warranty so expected to pay for oil change. Surprised to find that oil change AND tire rotation were covered! Dylan was polite and helpful and didn’t pressure me to get add on s More

by RBrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan (service)
June 09, 2026

I worked with Morgan Belton. She was great and even submitted a warranty claim for me for a piece that needs to be replaced on my car. Highly recommend. More

by Anonymous 987123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Belton
June 09, 2026

Great experience. Caleb Brown assisted me throughout the process. Thank you so much for the new Rav 4! More

by Alec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brown
June 09, 2026

Thought I'd sneak in and take in the lot before they opened, and some Hendrick Team Members come in early and ready to work! Cody Williams was awesome to work with and had a lot of product knowledge - More

by TimWatson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Williams, Karalynn Kline
Jun 09, 2026 -

Hendrick Toyota Apex responded

Timwatson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Apex.

June 08, 2026

Tamsir Tall was amazing. My uncle and I was looking for my first car. He really answered all of our questions and make recommendations. I would recommend Hendrick Toyota for More

by abdoulyet21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AB, Karalynn Kline
Jun 09, 2026 -

Hendrick Toyota Apex responded

Abdoulyet21, we're so glad that we were able to go above and beyond your expectations!

June 08, 2026

Thank you, Michael Walker for taking care of my vehicle when we were visiting from PA and had an unexpected problem. More

by duboispa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Walker
Jun 09, 2026 -

Hendrick Toyota Apex responded

We hope to be of service to you again in the future. Best wishes, Hendrick Toyota Apex

June 08, 2026

Tunde Oyewole is the man! Go see him today for your next car. He will take care of you and your family. I highly recommend him More

by Vivian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karalynn Kline
Jun 09, 2026 -

Hendrick Toyota Apex responded

Vivian, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Apex.

June 06, 2026

13k dealer "admin fees" because the car says "TRD"? Talk about full of themselves. MAJOR RED FLAG "RIP YOU OFF" DEALERSHIP. Even ONE star is too many. More

by blhair28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Manager and General Manager
Jun 09, 2026 -

Hendrick Toyota Apex responded

Good Afternoon blhair28. We are sorry to hear you left with this impression. The charges mentioned in your review do not appear to reflect the standard statewide "doc" or "admin" fee that is associated with all vehicle purchases and we do believe there may be some confusion regarding the figures on your documentation. Since we are unable to reach out to you directly given the username provided, please call me directly at 919-335-1628 and I will be more than happy to assist. Kindest Regards, Karalynn Kline Customer Relations Manager.

June 04, 2026

Jamie was very helpful and professional. She listened to my concern after the purchase and helped guide me on the next steps. Great customer service overall. More

by xiaoch.sun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Jun 05, 2026 -

Hendrick Toyota Apex responded

Xiaoch.sun, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Apex.

June 04, 2026

Great service rep upon arrival with Isaiah at 7:00am! 150K service on my 2016 Toyota Sequoia. Multi point inspection found a leaking top radiator hose. Accepted the repair and was out of dealership with More

by 1dennis1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Eaves, Tech #1209 (name not shown)
Jun 05, 2026 -

Hendrick Toyota Apex responded

1dennis1950, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Apex.

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