About Us
Copyright 2017 DR Media Holdings, LLC
Search
Back

Toyota Santa Monica

4.8

232 Lifetime Reviews

801 Santa Monica Boulevard, Santa Monica, California 90401
Closed 7:00 AM - 8:00 PM Hours
Call (310) 394-6744

Top Reviewed Employees

Thomas Soveg, Service Consultant, Toyota Santa Monica

Thomas Soveg

Service Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark Lewis, Service Consultant, Toyota Santa Monica

Mark Lewis

Service Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark Ashtini, Sales Consultant, Toyota Santa Monica

Mark Ashtini

Sales Consultant
4.3
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tony Doyle, Sales Consultant, Toyota Santa Monica

Tony Doyle

Sales Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

April 17, 2017

"Professional, efficient service"

- Professor

Finally there was a woman employee, and she couldn't have been more intelligent, focused, and a pleasure to work with. She knew exactly what to ask about the car and was able to estimate correctly when I could pick it up. I was impressed by this because even at 7 a.m. there were lines of cars in the service area. Ms. Tsymbaliuk was the best employee I've had at Santa Monica Toyota in the 16 years I have bought and serviced my cars there. She should serve as an example of excellent and attentive customer service as opposed to the often abrupt men in the service bay and the surprisingly indifferent, rude cashiers, who didn't even have the courtesy to tell me how long I would need to wait until they could process my payment (they were talking to each other and fiddling with papers). This has happened before at the cashier area, and you should fix it. Have Ms. Tsymbaliuk train them!

Read More

March 17, 2017

"Good Experience"

- skelly

Great correspondence, negotiated with me on the price, and honored a couple of my requests, including delivering the car to me at my home in another city. No hassles.

Read More

March 14, 2017

"Reassuring and efficient service"

- chucker22

I am always a bit nervous dealing with Auto Service as I don't know much about cars and don't want to be ripped off. Joanna Tsymbaliuk, my rep at Toyota SM, is both friendly and reassuring. She tells me honestly what needs to be done, what can wait and what is not really necessary. I trust her advice and efficiency.

Read More

Photos & Amenities

  • Shuttle Service
  • Rental Car Service Onsite
  • After Hours Drop-Off
  • Customer Lounge Area
  • Free Coffee
  • Free WiFi
  • Cable TV
  • Television
  • Pet Friendly
  • Vending Machines
Toyota Santa Monica, Santa Monica, CA, 90401