Toyota Scion of Wilmington

Toyota Scion of Wilmington
5640 Market St
Wilmington, North Carolina 28405
(910) 791-9735

Manufacturers: Toyota, Scion

Most Reviewed Employees
Justin Barnett Justin Barnett
Sales Consultant
Judah Eastman Judah Eastman
Finance Manager
Jake Tucker Jake Tucker
Sales Consultant
Chris Radefeld Chris Radefeld
Sales Consultant
Sylvia Jeffcoat Sylvia Jeffcoat
Assistant Service Manager
Rick Wilson Rick Wilson
Finance Manager
Sean Marra Sean Marra
Assistant Service Manager
Dawn Fromme Dawn Fromme
Sales Consultant
Dylan Morley Dylan Morley
Sales Manager
Justin Barber Justin Barber
Sales Consultant
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free Drinks
Free WiFi
Parts Store
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
30 Reviews
Toyota Scion of Wilmington

Overall Score: 5 Star Rating4.8



About Toyota Scion of Wilmington
Certified: Toyota Scion of Wilmington
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Toyota Scion of Wilmington has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Toyota Scion of Wilmington
Welcome to Toyota of Wilmington in the beautiful town of Wilmington, North Carolina! We truly appreciate your review of our dealership whether you have purchased a vehicle from us or had your vehicle serviced here. We also have a fantastic parts department. If you can, please let us know which employee(s) you dealt with as well. Reputation is very important to not only our dealership but the Hendrick Automotive Group that we are a part of. We are thankful to have you among our family!


WOFFORDD
8/12/2011 10:07:46 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dawn Fromme

My Review of Toyota Scion of Wilmington:
Greetings Dawn Fromme and Toyota of Wilmington: I LEASED A HIGHLANDER FROM dAWN/TOYOTA OF WILMINGTON IN 2008 and was totally SATISFIED WITH DAWN'S EXCELLENT HELP WITH SEVERAL DIFFERENT OPTIONS AND HER FRIENDLY ATTITUDE. IN THE PAST SHE REACHED OUT TO ME ABOUT A NEW LEASE AND/OR PURCHASE AND HONESTLY SHE LEASED ME A 2011 HIGHLANDER OVER THE PHONE. AS USUAL WE WENT TO HER OFFICE AND WITHIN 1 HOUR CHECKED OUT THE CAR,WENT OVER THE GREAT UPDATES SINCE 2008, AND SIGNED ALL THE PAPERS. HER OVERALL SALES/SERVICE/FRIENDLY ATTITUDE WAS OUTSTANDING IN EVERY WAY. I HAVE ALREADY RECOMMENDED HER TO SEVERAL FRIENDS/RELATIVES AND GREATLY APPRECIATE HER SUPERB ASSISTANCE. TOYOTA SHOULD PROMOTE HER BUT I'LL BET SHE WANTS TO KEEP HER POSITION IN SALES BECAUSE SHE OBVIOUSLY THOROUGHLY ENJOYS MEETING HER CUSTOMERS.. THANK YOU DAWN FOR ALL YOUR HELP DON WOFFORD 910-686-5195

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grampy139
7/31/2011 6:04:04 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dawn Fromme

My Review of Toyota Scion of Wilmington:
I am 60 years old and this is by far the best car buying experience that I have ever had. I would and will recommend this dealership to everyone.

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patriciagillis
7/25/2011 12:14:23 PM

Overall Score: 4 Star Rating   4.2  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jake Tucker, Rick Wilson

My Review of Toyota Scion of Wilmington:
communication between salesperson and finance was not good. Jake was thorough and presented the information regarding the car professionally, but It seemed he didn't have the authority to complete transaction,or maybe it is company policy to separate finance from sales. Please call me 630-484-4688, or 630-484-5176. I'd love to reccomend Jake to a friend but am concerned with incorrect quotes after sitting with finance manager.

Bob and Pat Gillis

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C. Rouse
7/20/2011 4:44:49 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Strauss

My Review of Toyota Scion of Wilmington:
My entire experience at Toyota Scion of Wilmington was pleasant and informative. I was looking for a Prius and had never driven one before. Peter Strauss is a Prius owner--actually owns the only Prius on the lot--and was so enthusiastic and knowledgeable about the car that I was very anxious to have the experience myself. Everyone at the dealership was professional and helpful. I will certainly recommend Toyota Scion of Wilmington.

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gtzzoom
7/2/2011 9:31:34 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Justin Barber

My Review of Toyota Scion of Wilmington:
This was my 5th time back for a New Toyota! As always, got the best deal, the best financing, and the best treatment hands down over other dealers i've been to. Well worth the drive from Myrtle Beach! With the great job that Justin did with getting me out of my old car into a brand new Corolla S and lowering my payments, why would I every think to stop elsewhere. Have bought from them since 2002 and I will be back again and again with the great folks and service you get from toyota of wilmington!

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teking
7/1/2011 11:59:03 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jake Tucker

My Review of Toyota Scion of Wilmington:
My best friend was in the market for a new car. I recommended that she check out the new Camrys at Wilmington Toyota. I also recommended that she contact Jake Tucker. Jake is a mover and a shaker. He makes people feel safe and that they are not working with just another car salesman out to make a sale. I was actually with her when she bought the car. We are both Nurse Managers and are very busy. I have never seen a deal made so fast and accurate and painless. Kudos to Jake - he was the center of a very successful transaction. I'm working on another friend right now who is also interested in the new Camrys. Jake is definitely in the right business!!!!!!
Terri King

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hudiex
6/30/2011 7:15:03 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Radefeld

My Review of Toyota Scion of Wilmington:
The salesman was really friendly and on top of the game, he knew his job. The toyotas are the best cars regardless of what they said on tv, I have and old one and was looking for a new one....and I think I found the one!!

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Semperi
6/30/2011 7:12:32 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Justin Barnett

My Review of Toyota Scion of Wilmington:
Justin and Nikki were professional and courteous throughout my entire experience. They made themselves available to me at all times and answered any questions I had in a timely manner. Thank you for the great experience.

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Nguyen1
6/30/2011 2:11:58 AM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jake Tucker

My Review of Toyota Scion of Wilmington:
This is not my first visit to Toyota of Wilmington. However, it is the first time that I stopped long enough to speak with a representative. My overall experience at Toyota of Wilmington was great. My husband and I shared our thoughts to our Sales Representative Mr. Tucker. We told him what we were looking for, what we were willing to pay, and that we want to leave the dealership with a vehicle. Of course the price of a vehicle new or used is a always a problem, but we made a realistic offer to Toyota of Wilmington and Mr. Jake Tucker made it happen.

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jasoodek
6/29/2011 9:15:08 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Justin Barnett

My Review of Toyota Scion of Wilmington:
Justin went above and beyond to find me my dream car. There wasn't one available in Wilmington, but he went out of his way to find one elsewhere and have it shipped down for me. I wanted a car with leather and roof racks, which this one was lacking, but before he even let me see it he had both put on the vehicle. I was very satisfied with him as my salesman and Toyota of Wilmington.

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