Toyota of Kirkland

Reason for Visit: Sales

I recommend this dealer: No

My Review of Toyota of Kirkland:
Last time I bought a car from Toyota of Kirkland was 3 years ago. The sales staff at the time were pushy but considerate of the consumer's time. Going back there recently I was amazed at the usual BS sales tricks that they were using. When I go to a dealer to buy a car I'm very specific about the boundaries and rules for engagement, ie. I would like this car, these colors, give me your best quote please. Oh, we went through the nonsense of &quot;How much can you afford per month&quot;, &quot;What's your trade in?&quot;, etc with far too many trips back to the &quot;sales manager&quot; to get the best price... after 1 hour we have almost come down to MSRP... &lt;sigh&gt;.<br><br>Do yourself a favor. Get an internet quote from them and others. Avoid this dealership like the plague, it's bad enough with the Ford dealers, but now this dealer has lost my current and future business for ever.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Toyota of Kirkland:
The buying process was WAY too long, due to literally SIX trips between the salesman and the sales manager to broker the deal. I almost walked twice, but FIVE hours from when I first stepped onto the lot, I drove off with my new 4Runner, with a reasonably good deal struck. As for service, they are very friendly and reasonably prompt, though they did lose a skid plate of mine during an oil change (replaced for free), and once forgot to put the oil drain plug back in after another change! (The slick in my garage tipped me off) Once again, fixed promptly but I would have preferred it done right the first time!<br>My advice-- shop them, as well as other Toyota dealers, before buying. If they can get you the right deal without too much back and forth, buy it from them! If they play too many games, walk! (And mean it!)

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