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Jim Ellis Toyota of McDonough

McDonough, GA

4.7
7,698 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 20 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 7,698 reviews

April 24, 2024

He always assists and explains everything to me when I bring my car for service. More

by LORJAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Great courteous service. I waited longer than I expected. I was told it would take two hours to two and a half hours. It took over three hours. More

by Ijones.depd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Mr Reid is knowledgeable and professional and he made me laugh he also explained in detail what services was being provided, and what the expectations were More

by PATRICKBROOKS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

All personnel were friendly and professional. Service was quick. The waiting room was spotless and comfortable. More

by nanakrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

I love the way they treated me, when I go to the dealership, excellent customer service, professionals and very cordial. More

by Samari Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

The workers here are amazing, very very helpful with everything and answered all questions I had. I had an amazing experience with Alex. She even came in on her day off to help me get the car as soon as More

by Beeglebryce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

Entire team is awesome! Customer service is a 10/10 and the team is very knowledgeable More

by Drienna931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you rate our customer service so highly and find our team knowledgeable and awesome! Thank you for sharing your positive experience. We strive to maintain a high standard in both service and expertise, and your feedback is a wonderful affirmation of our efforts. We look forward to continuing to provide you with excellent service in the future!

April 22, 2024

Alex and Hudson were very friendly and professional. They were patient with my questions and hesitancy. More

by m.gilbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Jim Ellis Toyota of McDonough responded

It's great to hear that Alex and Hudson provided you with friendly and professional service, and were patient in addressing your questions and concerns. Ensuring that our customers feel comfortable and well-informed is a priority for us. Thank you for sharing your positive experience. We're pleased that Alex and Hudson could assist you so effectively, and we look forward to continuing to provide you with excellent service in the future.

April 22, 2024

Service team was awesome. Y’all are the only ones I’ll let work on my Toyota’s More

by scottymac812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that our service team has earned your trust and that you've had such positive experiences with us! Thank you for your loyalty and for choosing us as the only team to work on your Toyota vehicles. We look forward to continuing to provide you with awesome service and maintaining your cars to the highest standards.

April 22, 2024

Great, beautiful, fantastic, excelling, successful, excellent. Overall just a great dealership to be around period More

by senchalrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear such enthusiastic praise about your experience with our dealership! Thank you for the glowing words and for recognizing our efforts to provide a great environment. We're committed to maintaining this level of excellence and look forward to your next visit. Thank you for choosing us and for sharing your positive feedback!

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