Read Reviews Toyota of Puyallup

Toyota of Puyallup

Toyota of Puyallup

1400 River Road
Puyallup, Washington 98371


(253) 286-6000

Toyota of Puyallup
Manufacturer: Toyota

Write a ReviewWrite a Review

  • Customer Service:

    3.0
  • Quality of Work:

    1.0
  • Friendliness:

    4.0
  • Overall Experience:

    3.0
  • Pricing:

    N/A

24-Month Rating

based on 1 reviews

2.8

2.8 out of 5

2 lifetime reviews

Toyota of Puyallup

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TwoToyota
10/10/2011 12:50:37 AM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
service department
  • Customer Service:

    3
  • Quality of Work:

    1
  • Friendliness:

    4
  • Overall Experience:

    3
  • Pricing:

    N/A
  • Overall Score:

    2.8

My Review Of Toyota of Puyallup:

Sales department is great

But the service department need some work, they worry more about survey ratting then the customer. Always look under the hood after service

Personal experience

Oil cap left off
Tranmission fluid overfilled (Three visits to fix but it was never there fault)
Rags left in engine compartment
Oil filter over tightened
poor communication between the service counter and service tech (Three visits I asked for new plastic clips for under body noted on paper work but never completed in shop)


Over all the service department will never own up to mistakes they have made.

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dcartwright
2/15/2008 4:31:16 PM

Reason For Visit: Sales
I Recommend This Dealer: Yes
Employee(s) Dealt With:
General Sales Manager
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota of Puyallup:

It was incredible the level of service I received from Toyota of Puyallup! This store is worth the drive for anyone living in Seattle or the Bellevue area. I have heard so many great things from family and friends and decided to just go "look." I ended up purchasing a vehicle and will never go anywhere else.

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